Rijuta Ganguly
Bangalore
Summary
Dynamic senior supply chain management consultant and business analyst with over 15 years of experience leading enterprise-wide transformations in supply chain, ERP, and warehouse management for British Telecom. Skilled in end-to-end supply chain management, including procurement to fulfillment, procure-to-pay (P2P), order-to-cash (O2C), and warehouse management systems (WMS), with expertise in ERP–WMS integration and business process optimization. Experienced in fit-gap analysis and functional solution design, supporting successful system integration through SIT, UAT, go-live. Strong communication skills enable effective collaboration between business stakeholders and technical teams, delivering scalable, automated solutions aligned with organizational KPIs and enhancing operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior IT Analyst / Supply Chain Functional Consultant
Tata Consultancy Services (TCS)
11.2019 - Current
- Supply chain management transformation program for British Telecom.
- Act as supply chain SME for procurement, inventory, warehouse, and order fulfillment processes.
- Conduct requirement gathering sessions with procurement, warehouse, and finance stakeholders.
- Perform detailed fit-gap analysis between business processes and Oracle/Körber capabilities.
- Develop BRD, FDD, SDD, and end-to-end process flow documentation.
- Configure and support Oracle Fusion P2P lifecycle (requisition, PO, receiving, invoice validation).
- Support O2C lifecycle (order entry, fulfillment, shipping, invoicing).
- Implement inbound, putaway, wave planning, picking, packing, and replenishment processes in Körber WMS.
- Support SAP MM activities (PR, PO, MIGO, MIRO, stock transfers).
- Manage ERP–WMS integration ensuring real-time inventory visibility.
- Lead SIT & UAT cycles with business stakeholders.
- Coordinate go-live deployment and stabilization.
- Deliver end-user training and create SOP documentation.
- Successfully delivered multiple production releases with minimal defect leakage.
- Led cross-functional teams to design and deploy enterprise-level applications aligned with business objectives.
- Collaborated with stakeholders to gather requirements and translate them into technical specifications.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Mentored junior analysts on best practices in data analysis and project management methodologies.
Functional Tester (CIT & E2E Validation)
Tata Consultancy Services (TCS)
01.2018 - 11.2019
- Performed component integration testing (CIT) between ERP and WMS systems.
- Executed end-to-end testing (procurement → inventory → fulfillment → shipment).
- Designed detailed test scenarios aligned to BRD and process maps.
- Conducted RF device testing for warehouse operations.
- Developed complex SQL queries for backend data validation and reconciliation.
- Logged and tracked defects using JIRA.
- Supported UAT cycles and production validation.
- Reduced production defect leakage by strengthening integration validation controls.
PL/SQL Developer & Support Analyst
Tata Consultancy Services (TCS)
03.2014 - 01.2018
- Developed and maintained PL/SQL procedures, packages, and ETL logic.
- Optimized SQL queries improving reporting performance.
- Developed dashboards using OBI.
- Provided L2/L3 production support and root cause analysis.
- Managed deployment cycles via ALM following SDLC standards.
Application Support (L2/L3)
Tata Consultancy Services (TCS)
11.2010 - 03.2014
- Monitored batch jobs and resolved SLA-bound production incidents.
- Developed and optimized PL/SQL and ETL scripts.
- Supported UNIX batch processing and data reconciliation.
- Conducted impact analysis and structured release management.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Education
Master of Computer Applications -
Sikkim Manipal University
KolkataBachelor of Science -
Gurudas College
Kolkata, India12th -
West Bengal Council of Higher Secondary Education
Kolkata, India10th -
Loreto St. Mary's Convent School
Kolkata, IndiaSkills
- Supply chain functional consulting
- End-to-end SCM process
- Procure-to-pay
- Order-to-cash
- Warehouse operations
- Inventory management & optimization
- Business analysis
- Requirement gathering
- Stakeholder workshops
- Business requirement documents
- Functional specification documents
- Fit-gap analysis
- Process mapping & re-engineering
- Change request & defect lifecycle management
- UAT coordination
- Erp & wms platforms
- Körber wms
- Oracle fusion(SCM)
- Sap mm
- Oracle business intelligence
- PL-Sql
- Job monitoring (Control-m)
- Jira
Certification
ISTQB Certified Tester – Advanced Level (Test Analyst) V3.1, UK Testing Board, 2025
Languages
English
Hindi
Bengali
Spanish
hobbies as watching Advertisement and Global news
I consistently observe and evaluate advertising campaigns to gain insights into consumer behavior, competitive positioning, and emerging market trends. This analytical approach enables me to align supply chain strategies with evolving business objectives and customer expectations.
In addition, I actively monitor global news and industry developments to anticipate potential supply chain risks, regulatory changes, and market opportunities. By integrating these insights into my work, I provide stakeholders with proactive, data-driven recommendations that strengthen business resilience and support informed decision-making in dynamic environments.
Timeline
Senior IT Analyst / Supply Chain Functional Consultant
Tata Consultancy Services (TCS)
11.2019 - Current
Functional Tester (CIT & E2E Validation)
Tata Consultancy Services (TCS)
01.2018 - 11.2019
PL/SQL Developer & Support Analyst
Tata Consultancy Services (TCS)
03.2014 - 01.2018
Application Support (L2/L3)
Tata Consultancy Services (TCS)
11.2010 - 03.2014
Master of Computer Applications -
Sikkim Manipal University
Bachelor of Science -
Gurudas College
12th -
West Bengal Council of Higher Secondary Education
10th -
Loreto St. Mary's Convent School