Rikesh Rai
Siliguri
Summary
Provide Technical support in a company as Customer Care Executive.
Overview
14
14
years of professional experience
Work History
Customer Sales and Services
Anisha IT Solutions Pvt. Ltd
Siliguri
06.2023 - 10.2024
- Resolved customer complaints by providing the best possible solution that meets their needs.
Senior Sales Executive
Pantel communication
Siliguri
06.2015 - 01.2020
- Sales and Service
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Used cold calling and networking to sell products and services.
- Negotiated contract terms, conditions and pricing for sales.
Customer Care Executive
Tech support Company
Siliguri
04.2011 - 02.2014
- Performing Computer Service & Support
- Assisted customers with product selection based on individual needs.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
12th -
Nios
01.2006
10th -
Nios
01.2005
Skills
- Essential Technical Skills
Languages
- English
- Nepali
- Hindi
Timeline
Customer Sales and Services
Anisha IT Solutions Pvt. Ltd
06.2023 - 10.2024
Senior Sales Executive
Pantel communication
06.2015 - 01.2020
Customer Care Executive
Tech support Company
04.2011 - 02.2014
12th -
Nios
10th -
Nios