RIKKY KUMAR SAHOTA
Dubai
Summary
A highly accomplished HR professional with a proven history at Delivery Hero, specializing in aligning human resources strategies with organizational objectives. Adept in talent acquisition and performance management, leveraging critical thinking and operational analysis to enhance employee engagement and drive operational efficiency. Proficient in Paylite, with demonstrated leadership abilities that have significantly contributed to successful recruitment and retention outcomes. A results-oriented professional with extensive experience in managing HR teams to ensure compliance, facilitate effective communication, and support workforce development. Adaptable and meticulous, with expertise in recruitment, retention, conflict resolution, employee training, and complex problem-solving. Skilled in the design and implementation of HR strategies and initiatives that align with and advance overall business goals.
Overview
11
11
years of professional experience
Work History
Senior HR Generalist
Transcorp International Logistics LLC
Dubai
05.2022 - Current
- HR Strategy Development: Lead the development and implementation of HR strategies and initiatives tailored to the unique requirements of the cold chain logistics sector. Align HR practices with organizational goals to ensure business growth and operational excellence.
- Talent Acquisition: Oversee the end-to-end recruitment process, from identifying staffing needs and writing job descriptions to sourcing, interviewing, and hiring candidates for key positions in operations, logistics, and administration. Ensure timely onboarding of employees to meet business demands.
- Employee Relations & Engagement: Manage employee relations and act as the primary point of contact for resolving workplace issues. Foster a positive work culture by promoting employee engagement initiatives, conflict resolution, and open communication across departments.
- Compliance & Risk Management: Ensure full compliance with UAE labor laws, health and safety regulations, and industry-specific standards. Develop and maintain policies and procedures to mitigate operational risks and ensure legal compliance in all HR matters.
- Training and Development: Design and implement training programs focused on improving performance, employee skills, and safety awareness, particularly for employees in high-risk, temperature-sensitive environments. Collaborate with external vendors to deliver specialized training when required.
- Performance Management: Establish a performance management framework that includes goal-setting, performance appraisals, and feedback mechanisms to support continuous improvement and high performance. Work closely with line managers to implement development plans for employees.
- Compensation & Benefits Management: Administer competitive salary structures, benefits programs, and incentives that attract and retain top talent in the cold chain industry. Regularly benchmark compensation against industry standards and adjust packages as needed.
- HR Operations & Payroll: Oversee the daily operations of the HR department, ensuring smooth execution of payroll, benefits administration, and employee record-keeping. Implement HR software solutions to streamline administrative tasks and improve data accuracy.
- Health & Safety Initiatives: Collaborate with the health and safety department to ensure the implementation of safety protocols and procedures specific to cold chain logistics. Lead initiatives to create a safe working environment for all employees, with a focus on compliance with health standards.
- Employee Retention & Satisfaction: Develop employee retention strategies, including recognition programs, career development opportunities, and a positive workplace culture, specifically tailored to high-turnover roles within the logistics and supply chain sectors.
HR Specialist - Talabat
Delivery Hero
Dubai
05.2017 - 04.2022
- Responsible for developing and implementing HR strategies that align with the organization's goals and objectives
- Worked closely with the senior leadership team to develop HR policies and procedures that support the organization's mission
- Managing the recruitment and selection process
- Work with HR staff to develop job descriptions, post job ads, and screen candidates
- Also, responsible for conducting interviews, negotiating job offers, and onboarding new employees
- Developing and implementing performance management systems that align with the organization's goals and objectives
- Work with managers to set performance goals, conduct performance evaluations, and develop improvement plans
- Managing employee relations by ensuring that policies, procedures, and processes are in place and followed
- Provide guidance and support to employees and managers regarding HR policies, procedures, and practices
- Also address employee concerns and manage employee relations issues
- Responsible for managing the compensation and benefits program for the organization and involved in developing salary structures, conducting salary surveys, and negotiating employee benefits with vendors
- Responsible for managing day-to-day HR operations, including maintaining employee files, processing payroll, and responding to employee inquiries and also responsible for developing and implementing HR policies and procedures
Talent Acquisition Specialist
Carriage -( Now Talabat )
Abu Dhabi
04.2014 - 05.2017
- Responsible for creating and executing effective recruitment strategies that attract top talent to the organization
- Working with hiring managers to understand their staffing needs, designing job postings, and identifying the best recruiting channels
- Responsible for sourcing candidates from a variety of channels, including job boards, social media, and employee referrals
- Screen resumes and applications to identify the most qualified candidates
- Responsible for conducting initial phone and in person interviews with candidates to assess their qualifications, experience, and fit with the organization
- Responsible for managing the hiring process from start to finish
- Coordinating interviews with hiring managers, negotiating offers with candidates, and onboarding new hires
- Responsible for building strong relationships with both candidates and hiring managers to ensure a positive experience throughout the hiring process
- Knowledgeable about industry trends and best practices in recruiting and talent acquisition
- Able to apply latest knowledge to work and recommend improvements to the organization's recruitment strategies
- Responsible for tracking and analyzing recruitment metrics, such as time-to-hire and cost-per-hire, to ensure that the organization's recruitment strategies are effective and efficient
Education
Diploma in HR Management - Human Resources Management
Manipal University
Punjab02-2013
Post Graduation - Master of Commerce
Dr. BR Ambedkar Technological University
01.2009
Certificate -
CBSE Board
Punjab, IndiaSkills
- Adaptability & Flexibility
- Employee Relations & Engagement Management, Proficient in HRMS
- Critical Thinking & Problem-Solving
- Operational Analysis & Efficiency Optimization
- People-orientated
- Excellent time management skills
- Leadership / Team Management
- Strong Conflict Management Skills
- Strong Ethical Standards
- Benefits administration
- Data Presentation for Internal and External Audits
- Succession Planning & Talent Development
- Team Leadership & Direction
- Onboarding & Employee Orientation
- Internal Communication Strategy
- Recruitment and selection
- Compensation Structure Design & Employee Pay Management
- Payroll Administration & Compliance
- Labor Law Compliance & Regulatory Adherence
- Strategic HR Planning & Policy Development
Languages
- Professional English
- Native Hindi
- Expert Urdu
- Expert Punjabi
- Conversational Arabic
System Skills
- Bamboo HR , Mena Me HR
- Language JIRA
- Power BI - Reports & Data
- Teams
- Zoho - HRMS
- Oracle & SAP
- NetSuite
- Paylite -HRMS
- Strong Microsoft Office 2000-2020
Timeline
Senior HR Generalist
Transcorp International Logistics LLC
05.2022 - Current
HR Specialist - Talabat
Delivery Hero
05.2017 - 04.2022
Talent Acquisition Specialist
Carriage -( Now Talabat )
04.2014 - 05.2017
Diploma in HR Management - Human Resources Management
Manipal University
Post Graduation - Master of Commerce
Dr. BR Ambedkar Technological University
Certificate -
CBSE Board
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