Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Riley Gipson

McCordsville

Summary

Dynamic professional with a proven track record at Pet Suites, excelling in guest relations and team leadership. Skilled in animal care and conflict resolution, I foster strong customer connections while ensuring exceptional service. My expertise in hospitality management and effective communication drives success in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pet Pro Lead

Pet Suites
McCordsville
03.2024 - Current
  • Oversaw guest check-in and built strong customer relationships as host.
  • Scheduled services and ensured accurate information input in system.
  • Managed a team of 3-8 pet professionals to provide exceptional care for pet guests.
  • Assigned responsibilities and verified timely completion of all tasks.
  • Administered feeding and medication for all pet guests, ensuring health and well-being.

Lifeguard and Swim Teacher

Goldfish Swim School
Fishers
01.2024 - 04.2025
  • Completed lifeguard certification to promote safety and emergency response.
    Engaged positively with children, fostering a welcoming environment.
    Executed various manual labor assignments with precision and reliability.
  • Instructed swimming techniques to children of various skill levels.
  • Enforced pool rules to promote a safe environment for all guests.
  • Communicated effectively with parents regarding children's progress in swimming classes.

Crew Member

Culver's
Fishers
08.2023 - 12.2023
  • Prepared and served food items while adhering to safety and quality standards.
  • Maintained cleanliness of workstations and dining areas during entire shifts.
  • Assisted customers with orders, delivering friendly and efficient service.
  • Operated cash register for customer transactions and payments.
  • Produced custard desserts consistently, ensuring flavor and presentation met expectations.
  • Served food promptly to enhance customer satisfaction and dining experience.

Education

High School Diploma -

MVHS
05-2023

Some College (No Degree) -

IUPUI

Skills

  • Food industry expertise
  • Time management
  • Communication skills
  • Host/hostess experience
  • Restaurant operations
  • Teaching and coaching
  • Guest services
  • Lifeguarding
  • Swimming proficiency
  • Driving skills
  • Retail sales
  • Guest relations
  • Hospitality management
  • Cash register operation
  • Basic mathematics
  • Organizational skills
  • Outdoor work experience
  • Conflict resolution
  • Sales strategies
  • Customer service excellence
  • Computer proficiency
  • Serving techniques
  • Cash handling expertise
  • Mobile device usage
  • Sports coaching experience
  • Childcare experience
  • Food safety knowledge
  • Animal care and pet care
  • Leadership abilities
  • Restaurant management skills
  • Order fulfillment processes
  • Food service operations
  • Upselling techniques

Certification

  • CPR Certification
  • Driver's License

Timeline

Pet Pro Lead

Pet Suites
03.2024 - Current

Lifeguard and Swim Teacher

Goldfish Swim School
01.2024 - 04.2025

Crew Member

Culver's
08.2023 - 12.2023

High School Diploma -

MVHS

Some College (No Degree) -

IUPUI

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Riley Gipson