Riley O’Neil
Muncie
Summary
Resourceful professional with experience in retail and food service. Skilled in teamwork, time management, and problem-solving. Committed to creating positive customer experiences and optimizing operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dollar General Store
Muncie, IN
11.2024 - Current
- Assisted customers with product selection and inquiries to better the customers shopping experience.
- Maintained organized merchandise displays to optimize store layout and increase visibility.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to restock shelves and ensure product availability.
- Provided training support to new associates on sales techniques and operational procedures.
- Built relationships with customers to encourage repeat business.
Crew Member
Ball State University Dining
Muncie, IN
08.2024 - 11.2024
- Provided excellent customer service by addressing special dietary requests accurately and promptly.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
Fulfillment Associate
Target
Muncie, IN
11.2023 - 02.2024
- Processed customer picks efficiently to ensure timely delivery and accuracy.
- Implemented best practices for packaging and labeling to optimize shipping operations.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
Crew Member
McDonald's
Crown Point, IN
09.2023 - 11.2023
- Provided excellent customer service in fast-paced dining environment.
- Operated kitchen equipment and adhered to safety protocols.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted with inventory management, including stock rotation and ordering supplies.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Ball State University
Muncie, IN12-2028
High School Diploma -
River Forest High School
Hobart, IN06-2023
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Exceptional customer service
- Relationship building
- Reliable and punctual
- Cash handling
- Sales expertise
Timeline
Sales Associate
Dollar General Store
11.2024 - Current
Crew Member
Ball State University Dining
08.2024 - 11.2024
Fulfillment Associate
Target
11.2023 - 02.2024
Crew Member
McDonald's
09.2023 - 11.2023
Ball State University
High School Diploma -
River Forest High School