RILEY PERREL
Pendleton
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant and Membership Coordinator
YMCA
Anderson
02.2025 - 10.2025
- Registered new members and facilitated program registrations, contributing to increased member engagement.
- Checked in members when they arrived at our facility.
- Processed payments and updated billing methods, ensuring accurate financial records and member satisfaction.
- Ensured excellent customer service by answering incoming calls and responding to emails in a timely manner.
- Greeted and assisted visitors and customers with professional, friendly service, enhancing their experience.
- Gave tours of our facility and answered any questions they may have.
- Sorted and labeled files systematically for easy retrieval.
- Organized and distributed essential documentation to department leadership.
- Performed additional administrative duties to facilitate workflow.
Daycare Worker
YMCA
Pendleton
08.2022 - 05.2024
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared and organized mealtimes and snacks for children.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
Lead Daycare Teacher
YMCA
Pendleton
02.2023 - 09.2023
- Established clear expectations for behavior and managed classroom effectively, resulting in a well-disciplined learning environment.
- Coordinated weekly curriculum for daily activities, crafts, and worksheets to enhance children's learning skills.
- Developed positive relationships with parents, resulting in increased parental involvement and support for their child's education.
Receptionist
Daycare Facility YMCA
Pendleton
02.2022 - 07.2023
- Delivered positive first impressions by warmly greeting visitors, parents, children, and others upon arrival at the front desk.
- Maintained and organized front office area to create a professional and welcoming environment for visitors and employees.
- Answered phone promptly and directed answers to their questions.
- Performed administrative tasks to support workflow efficiency.
- Ensured children's safety by taking them and their belongings to and from their classrooms.
Front Desk Receptionist
YMCA
Pendleton
02.2021 - 03.2023
- Greeted guests and members at front desk, fostering positive interactions during check-in process.
- Registered new members by collecting and accurately entering information into system, enhancing member experience.
- Maintained, organized, and cleaned front office area to create professional and welcoming environment for visitors and employees.
- Performed administrative duties to support workflow efficiency and maintain office operations.
Lifeguard
Anderson Country Club
Anderson
05.2017 - 09.2020
- [Seasonal] Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility by performing daily cleaning tasks.
Education
AAS - Business Operations, Applications & Technology
Ivy Tech Community College
Anderson12-2024
Skills
- Customer Service
- Office Management
- Data Entry
- Billing and Invoicing
- Record keeping
- File Organization
- Document Scanning
- Microsoft Office
- Attention to Detail
- Office Safety Protocols
- Professional Communication
Certification
- First Aid Certification
- Microsoft Word - (2021)
- Microsoft PowerPoint - (2022)
- Microsoft Access Expert - (2023)
- Microsoft Office Specialist - (2021)
- Technical Certificate in (BOAT) - (2024)
Timeline
Office Administrative Assistant and Membership Coordinator
YMCA
02.2025 - 10.2025
Lead Daycare Teacher
YMCA
02.2023 - 09.2023
Daycare Worker
YMCA
08.2022 - 05.2024
Receptionist
Daycare Facility YMCA
02.2022 - 07.2023
Front Desk Receptionist
YMCA
02.2021 - 03.2023
Lifeguard
Anderson Country Club
05.2017 - 09.2020
AAS - Business Operations, Applications & Technology
Ivy Tech Community College