Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Riley Tuttle

Brazil

Summary

Dynamic Automotive Service Advisor at Sir Thomas Automotive, excelling in customer relations and service advising. Enhanced customer satisfaction through personalized recommendations and effective communication. Skilled in work order management and adept at building relationships, ensuring a seamless service experience while staying updated on industry trends.

Overview

5
5
years of professional experience

Work History

Automotive Service Advisor

Sir Thomas Automotive
04.2025 - Current
  • Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
  • Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
  • Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
  • Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
  • Maintained a clean, organized, and professional service department environment that reflected positively on the dealership''s image and reputation.


Residential Bathroom Installation Assistant

New Bath Today
04.2023 - 04.2025
  • Provided technical support to customers post-installation, ensuring smooth operation of newly installed systems.
  • Adapted quickly to new product lines and installation techniques as technologies evolved over time.
  • Managed inventory control for installation materials, preventing delays due to stock shortages or mismanagement.
  • Increased repeat business through strong customer service skills and prompt problem resolution.
  • Maintained a positive and encouraging work environment and was open and honest with both co-workers and customers alike
  • Was prompt and professional with customers and open about the products and services they were receiving

Press Operator

Woodmizer LLC.
11.2020 - 04.2023
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Effectively kept a positive rapport with co-workers and managers/leads
  • Promptly removed completed loads from press.
  • Was consistent in arriving promptly to work each and every day
  • Increased efficiency of work area over time with constant communication with other press operators as well as staff
  • Kept an organized work area with constant and continual cleaning and monitoring

Education

Bachelor of Arts - Music Ministries

Pensacola Christian College
Pensacola, FL
12-2020

High School Diploma -

Crosspointe Christian Academy
Indianapolis, IN
05-2016

Skills

  • Customer relations
  • Customer satisfaction
  • Building relationships
  • Complaint handling
  • Genuine automotive interest
  • Use of automotive tools
  • Service writing
  • Work order management
  • Appointment scheduling
  • Customer education
  • Service advising

Languages

English
Native or Bilingual

Interests

  • Auto Repair/Restoration
  • Automotive detailing
  • Automotive enthusiast
  • Working with my hands and fixing my own vehicles
  • Learning to cook new recipes and food trends
  • Music
  • Video Gaming
  • Road tripping
  • Outdoor Recreation
  • Helping others and giving back to the community
  • Serving in my local church

Timeline

Automotive Service Advisor

Sir Thomas Automotive
04.2025 - Current

Residential Bathroom Installation Assistant

New Bath Today
04.2023 - 04.2025

Press Operator

Woodmizer LLC.
11.2020 - 04.2023

Bachelor of Arts - Music Ministries

Pensacola Christian College

High School Diploma -

Crosspointe Christian Academy

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Riley Tuttle