Rinchuila Shatsang

· Work with the engineers for the service request for EMEA, the UK, and offshore countries.

· Contact carrier representatives to instruct them for shipping and delivery of the parts.

· Obtain and examine relevant information to assess the validity of the contract before proceeding with each case.

· Assign service charges to designated departments for further approval to be able to proceed with the case.

· Handle inbound and outbound calls from partners and customers and resolve the queries.

· Track the status of the work assigned to the engineer until the completion and record the progress and report to partner and client.

· Support classroom instruction by assisting students in understanding lessons.

· Grade assignments and deliver constructive feedback to students on ways to improve.

· Conducted tutoring and review sessions to help students prepare better for the exams.