RINCY MARINA J
Bangalore
Summary
Dynamic healthcare professional with experience at Manipal Hospitals, excelling in patient management and care coordination. Proven ability in financial counseling and process improvement, enhancing patient experiences and operational efficiency. Strong communicator and team collaborator, dedicated to fostering client relationships and driving quality assurance in healthcare services.
Overview
3
3
years of professional experience
Work History
Junior Executive in International Patient Care
Manipal Hospitals
Bangalore
01.2023 - Current
- Provided end-to-end care for international patients, ensuring a positive experience.
- Processed and collated medical reports for communication with treating teams.
- Conducted financial counseling to assist patients in navigating healthcare costs.
- Coordinated patient admissions and discharges at a leading healthcare provider.
- Managed appointment schedules to enhance patient flow and minimize wait times.
- Maintained accurate patient records using electronic health record systems.
- Trained new team members on hospital policies for effective onboarding.
- Developed strategies to improve customer service and maintain strong client relationships.
Intern
Manipal Hospitals
Bangalore
07.2022 - 12.2022
- Facilitated patient care activities and routine check-ups for healthcare professionals.
- Coordinated patient appointments while managing medical records with precision.
- Maintained comprehensive records of all internship activities throughout duration.
- Developed proposals to address efficiency, cost, and profit-related challenges.
- Assessed departmental needs and delegated tasks to enhance production efficiency.
Education
Post-Graduation - Masters in Hospital Administration
Rajiv Gandhi University
01.2022
St Johns National Academy of Health Sciences
Skills
- Data entry and EHR systems
- Regulatory compliance
- Patient management and care coordination
- Healthcare administration
- Financial counseling
- Customer relationship management
- Effective communication
- Team collaboration and training
- Process improvement and quality assurance
- Problem solving
- Business and partnership development
Internship
Department of Sales & Marketing, Manipal Hospitals, Not Provided, Sarjapur, Karnataka, Not Provided
Languages
English
First Language
Timeline
Junior Executive in International Patient Care
Manipal Hospitals
01.2023 - Current
Intern
Manipal Hospitals
07.2022 - 12.2022
Post-Graduation - Masters in Hospital Administration
Rajiv Gandhi University
St Johns National Academy of Health Sciences
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