Rini Merlin
Senior Data Operations Analyst
Bengaluru
Summary
Experienced Clinical Data Operations Analyst with 7+ years in the pharmaceutical industry, specializing in clinical data management and trial payments. Proven expertise in resolving data flow issues, managing cross-functional stakeholders, and ensuring data accuracy across global studies. Highly adaptable, detail-oriented, and passionate about leveraging technology to drive operational excellence.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Senior Clinical Data Operations Analyst
IQVIA
08.2024 - Current
- Analyze data flow issues on large, complex and ongoing studies; route these to the appropriate teams for action and analyze the issues through to resolution. Project manage stakeholders involved in the process including the coordination of accurate payment reconciliations.
- Directly resolve EDC, Data Warehouse, CTMS or DrugDev payment system issues that are preventing payments. Ensures, through review, verification and analysis, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
Clinical Data Operations Analyst
IQVIA
06.2022 - 08.2024
- Able to identify data flow issues on mid-level complexity studies and route them to the appropriate teams for action and see the issues through to resolution. Project manage stakeholders involved in the process including the coordination of accurate payment reconciliations.
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Under guidance, updates and analyses data in the database to ensure it is correct. Provides systems support in developing and enhancing business systems to provide new or enhanced products to clients or effective planning, reporting, and analysis tools to internal functions.
Senior Global Data Associate
IQVIA
04.2021 - 06.2022
- Deliver accurate site payment data for all IQVIA studies.
- Ensure project data is handed off clean & on time for 100% of studies. Also ensure consistency & best practice in process and approach for all IQVIA payment studies.
- Interpret EDC subject visit data, interpret site contracts and interpret the payment system design & payment triggers. Analyze data fallout and provide any necessary corrections to ensure sites are paid accurately.
Senior Clinical Data Monitoring Coordinator
Covance
08.2019 - 04.2021
- Responsible for analyzing laboratory data, segregating, and compiling database information and updating in the database for specimen tracking. Also, to ensure clinical data being loaded into the product, GOBALCODE.
- Responsible for performing Data Feed Status Monitoring, thereby able to verify and analyze successful data loads and flag errors. Also responsible for developing standard resolution instructions and escalating issues to a higher level by ticketing system.
- Maintain and utilize strong knowledge of SOPS and validation work procedures/standards in relation to the System Development Life Cycle.
- Perform QC evaluation on data feeds mapping and mentor team in understanding and adoption of data feed configuration and data point mapping development.
Clinical Data Designer
Accenture
01.2019 - 07.2019
- Responsible for cleansing and enriching data for priority specifications and activities. Also monitor and track data cleansing and enrichment progress.
- Work directly with the Team Lead in establishing and confirming the data readiness for Go Live phase. Also provide timely communication and status and/or issues.
- Maintain a good working knowledge of Standard Operating Procedures, Industry-specific Practices and Regulatory guidance applicable to project scope.
Education
B.Tech - Bioengineering
SASTRA University
01.2017
HSC - undefined
Sacred Heart Girls Hr. Sec. School
01.2013
SSLC -
Sacred Heart Girls Hr. Sec. School
01.2012
Skills
- Clinical Data Management & Site Payment Processing
- Data Cleansing, Quality Assurance & Reconciliation
- Stakeholder Engagement & Cross-Functional Collaboration
- EDC & CTMS Platforms (ClinSpark, Medidata Rave)
- Microsoft Excel & Power BI (Basic)
- Issue Identification & Resolution
- SOP Adherence & Compliance
- Quality Control & Peer Review
Certification
Certification: Advanced Medical Coding – Skyline Groups, Coimbatore
Disclaimer
I, Rini Merlin do hereby solemnly declare that the information given above are true to the best of my knowledge.
Timeline
Senior Clinical Data Operations Analyst
IQVIA
08.2024 - Current
Clinical Data Operations Analyst
IQVIA
06.2022 - 08.2024
Senior Global Data Associate
IQVIA
04.2021 - 06.2022
Senior Clinical Data Monitoring Coordinator
Covance
08.2019 - 04.2021
Clinical Data Designer
Accenture
01.2019 - 07.2019
HSC - undefined
Sacred Heart Girls Hr. Sec. School
B.Tech - Bioengineering
SASTRA University
SSLC -
Sacred Heart Girls Hr. Sec. School
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