Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CENTER HEAD /SENIOR SALES MANAGER
SEAGULL ABROAD CONSULTANTS
Chandigarh
06.2023 - Current
Developed and executed marketing plans to increase customer base and improve brand visibility.
Monitored daily financial transactions, prepared budgets, and analyzed expenses to maximize profits.
Evaluated performance of employees through weekly meetings, feedback sessions, and regular assessments.
Resolved customer complaints promptly by providing appropriate solutions and alternatives.
Led training initiatives for employees on product knowledge, sales techniques, customer service protocols.
Organized promotional events such as seminars or workshops to attract new customers.
Created and presented monthly reports to management on sales performance.
Performed sales consultations and educated clients on products and services.
Implemented a targeted sales strategy that resulted in a 30% increase in overall revenue within the first year of joining.
Led a high-performing sales team to exceed monthly targets by an average of 25%, contributing to the company's bottom line.
Negotiated and closed key accounts, resulting in a 40% expansion of the client base
TEAM LEADER
SKYHIGH ABROAD CONSULTANTS PVT LTD
CHANDIGARH
05.2022 - 05.2023
Conducted regular performance reviews to assess individual team member progress.
Established clear expectations for employees, providing guidance when needed.
Analyzed data from various sources to identify areas of improvement in the department's operations.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Participated in regular meetings with senior leadership to provide updates on team progress.
Delegated daily tasks to team members to optimize group productivity.
Implemented strategic plans to enhance team performance and productivity.
Facilitated team meetings to discuss targets, strategies, and address any issues.
ACADEMIC MANAGER
THE MASTERS EDUCATION LLP
CHANDIGARH
06.2019 - 04.2022
Organized and facilitated faculty meetings to discuss ongoing projects, updates, and changes in the academic environment.
Collaborated with other departments to ensure that all educational requirements were met.
Supervised faculty members to ensure quality instruction was provided in a timely manner.
Monitored student attendance records and developed strategies to improve class participation rates.
Created reports on student performance using data analysis tools such as Excel.
Developed policies for course selection, registration, grading, and graduation requirements.
Assisted with budget planning for educational resources such as textbooks or software licenses.
Advised students on college admissions processes including application forms, financial aid options, scholarships.
Teaching Professional /IELTS Trainer
WESTERN OVERSEAS PVT LTD
CHANDIGARH
06.2018 - 05.2019
Conducted regular assessments of student performance and provided feedback for improvement.
Maintained accurate records of student attendance, grades, and assessment results.
Collaborated with administrators, faculty members, parents, and community partners to support student success.
Utilized technology such as interactive whiteboards and online resources to enhance instruction.
Evaluated student progress through tests, quizzes, projects, assignments, and presentations.
Encouraged open communication between students and teachers by facilitating class discussions or one-on-one meetings.
TEACHING PROFESSIONAL/IELTS English Teacher
AONE GLOBAL SERVICES STUDIES ABROAD
JAMMU
03.2016 - 03.2018
Maintained accurate records of student attendance, grades, and assessment results.
Participated in professional development workshops for continued growth in teaching techniques.
Participated in workshops, trainings and conferences to improve educational skills.
Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
Used videos, lectures and moderated discussions to engage students during class.
Education
MBA - International Business
CHANDIGARH UNIVERSITY, MOHALI
CHANDIGARH
04-2024
B.Ed - EDUCATION
SACRED HEART COLLEGE
JAMMU UNIVERSITY
06-2013
Bachelor of Science - Science Education
GGM SCIENCE COLLEGE
JAMMU
05-2011
Skills
Staff Development
Innovation management
Volunteer Recruitment
Recordkeeping requirements
Team Development
Hiring,Training and Mentoring
Business promotions
Educational Administration
Calling & Counseling
Visa Application Process
Overseas Education
Communication & Active Listening
Interview Preparation For Visa Application
Languages
HINDI
First Language
ENGLISH
Proficient (C2)
C2
FRENCH
Beginner (A1)
A1
Certification
Licensed (IELTS TUTOR) - (URBAN PRO TUTOR ACADEMY)
CERTIFIED TRAINER (BY IDP & PEARSON)
Timeline
CENTER HEAD /SENIOR SALES MANAGER
SEAGULL ABROAD CONSULTANTS
06.2023 - Current
TEAM LEADER
SKYHIGH ABROAD CONSULTANTS PVT LTD
05.2022 - 05.2023
ACADEMIC MANAGER
THE MASTERS EDUCATION LLP
06.2019 - 04.2022
Teaching Professional /IELTS Trainer
WESTERN OVERSEAS PVT LTD
06.2018 - 05.2019
TEACHING PROFESSIONAL/IELTS English Teacher
AONE GLOBAL SERVICES STUDIES ABROAD
03.2016 - 03.2018
Licensed (IELTS TUTOR) - (URBAN PRO TUTOR ACADEMY)
CERTIFIED TRAINER (BY IDP & PEARSON)
MBA - International Business
CHANDIGARH UNIVERSITY, MOHALI
B.Ed - EDUCATION
SACRED HEART COLLEGE
Bachelor of Science - Science Education
GGM SCIENCE COLLEGE
Similar Profiles
PRADEEP KUMAR YARRAPRADEEP KUMAR YARRA
Sales Consultant Representative at Anzac Consultants - Overseas Education & Study AbroadSales Consultant Representative at Anzac Consultants - Overseas Education & Study Abroad
Senior Customer Engagement Associate at AECC Global (Study Abroad Consultants)Senior Customer Engagement Associate at AECC Global (Study Abroad Consultants)