Rinki Bera

Responsibilities:

• Drove supportability improvement projects from inception, planning, to launch and adoption.
• Identified architectural challenges and provided guidelines for resolution.
• Conducted Developer Workshops and Community Calls for Microsoft Identity Developer platform.
• Owned and drove Microsoft Authentication Library Migration program for 1P partners and S500 customers.
• Drove Divisional KRs for Microsoft
• Identified KPIs and facilitate building score cards for quality and product Improvements
• Designed complex pipeline architecture for data mining and product analytics.
• Authored and contributed to Microsoft documentations
• Managed vendor process and relationships for KPI supportability.
• Investigate Customer feedback for product and documentation improvement.
• Analyzed customer feedback for product and documentation enhancement.
• Assisted partners in resolving technical roadblocks.
• Developed processes to enhance the Developer journey and championed customer satisfaction.

Key Skills:

• Authentication and Authorization protocols, OpenID Connect, OAuth 2.0, SAML.
• Microsoft Identity Platform- Authentication Libraries for different platforms like .Net, Java, Python, JavaScript, Angular, Android, etc. (MSAL, ADAL, Microsoft Identity Web, OneAuth, Managed Identity)
• Microsoft Graph API, Azure CLI and Azure/MS Graph PowerShell
• Data Analysis and Modelling
• ASP. Net, .NET core, C#, JavaScript, Angular, etc.

Soft Skills:

• Gained strong leadership skills from managing projects end-to-end.
• Effective negotiation and communication skills for business planning and presentations.
• Demonstrated empathy towards co-workers.

• Responsible for Application Migration to Azure Cloud as a part of App Modernization project for different customers. Migrated ~150 applications to Azure for Mindtree and ~100 apps for EY Customer.
• Developed PaaS Solutions for customers (Mindtree, First American, EY, ABB, Walmart, Shell etc).
• Implemented Identity and Access Management for different organizations.
• Imposed Best Practices regarding Application Security and Identity Management.
• Deployed Azure services on Customer environment.
• Hosted apps on WebApps, Integrated APIM services, Azure Functions, Logic Apps, Application Insights, etc, along with other capabilities in Azure.
• Delivered sessions on PaaS, Azure Integration Services, Azure Monitor, Advanced .Net Debugging to multiple developer customers.
• Implemented Managed Identity on LOB applications and SQL databases.
• Integrated their apps with Azure AD authentication.
• Implemented Backup and Restoration of Azure App Services.
• Ensured Disaster Recovery is in place.
• Domain Skills: Azure PaaS Development, Identity on Cloud Azure. DevOps, Azure Integration Services, Advanced .Net Debugging, .Net Core, ASP.NET JavaScript.
• Core Technologies: ASP
• Net, .NET core, C#, JavaScript, Angular etc
• Partnered with customers, end-users to implement strategies and solutions.
• Used remote diagnostic tools to identify sources of certain customer issues.
• Took ownership of issues and set proper and realistic expectations to deliver prompt solutions.
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• AZURE MONITOR, LOG ANALYTICS AND APPLICATION INSIGHTS) –, Key Role: Provide support to Enterprise Customers, Partners and Internal Developers
• Resolving issues related to the product, reported by customers on day to day basis
• Testing and debugging the tools for identifying bug
• Working closely with the Product Team for new feature implementation and bug fixes
• Debugging application hosted on Azure Cloud Services, App Service, VMs
• Working on Azure container services to deploy a production ready Kubernetes, DC/OS, or Docker Swarm cluster
• Integrate with Azure Dev Ops services, like CI/CD Pipelines while deploying customer applications
• Use Log Analytics and Kusto Query Language for data analysis
• Core Technologies:
• ASP.Net, .Net core, C#, VC++ , JavaScript, HTML, JSON, Angular, Node.js, Java
• Domain Skills Azure Services Browser (IE/Edge)
• Translated technical concepts and information into terms parties could easily comprehend.
• Built databases and table structures for web applications.
• Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.

• Development and maintenance of windows-based software applications for the use of railways, metro, navy, mines, and other transportation business
• Design and development of logic compilers for compiling signal interlocking logic
• Designing algorithms for new requirements
• Built simulators and control panels used in locomotives to facilitate testing in remote scenarios
• Followed CMMI process throughout Software Development Life Cycle
• Domain - Transportation
• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
• Collaborated with management, internal and development partners regarding software application design status and project progress.
• Coordinated efficient large-scale software deployments.
• Partnered with development team on product development and application support plans.
• Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.

• Development and maintenance of windows-based desktop applications for the use of railways and other transportation business Design and architect Signal Interlocking for Indian railways and Metro rail projects
• Testing and commissioning the software on fields.
• Checked configuration files and logs to uncover root causes of problems.
• Resolved malfunctions with systems and programs through troubleshooting.
• Established specifications and coordinated production with software programmers.

• Researched on integrated control system
• Assisted senior professionals in design and architecture of software application that calculates the dielectric medium for satellites in space.
• Developed new protocols and improved existing laboratory processes.
• Set and oversaw quality assurance guidelines for laboratory work.
• Assisted scientists by collecting and organizing laboratory data.
• Interpreted laboratory results to provide technical advice to scientists.