RINKI DUTTA
Siliguri
Summary
Dynamic security professional with a proven track record at Indigo Airlines, excelling in security management and problem-solving. Expertly maintained incident reports and ensured compliance with DGCA/BCAS norms, while effectively managing access control. Adept at working under pressure, delivering exceptional results in high-stakes environments.
Overview
4
4
years of professional experience
Work History
Executive security (Screener)
Indigo Airlines
Bagdogra
03.2023 - Current
- Maintained security logs, incident reports, and handover documentation, ensuring accuracy with zero discrepancies
- Operated X-BIS, ETD, and HHMD for screening passengers, ensuring 100% compliance with DGCA/BCAS norms
- Conducted pre-flight aircraft anti-sabotage checks and cabin holds for flights daily per BCAS SOPs
- Managed access control at restricted areas, verifying staff ID/AVSEC approvals to prevent unauthorized entry
Customer Service Agent
LAS Gold Air Handling Pvt Ltd
Bagdogra
10.2022 - 02.2023
- Assisted passengers with check-in, issued tickets, provided flight information, checked baggage, and solved ticket-related travel problems.
- Checked boarding passes, upgraded seats, and reissued tickets for overbooked flights to ensure smooth boarding process.
- Welcomed passengers with greetings, provided information and assistance to enhance travel experience.
Education
Bachelor of Arts -
North Bengal University
01-2018
Standard XII -
Bagdogra Chittaranjan High School
01-2014
Standard X -
Bagdogra Balika Vidhyalaya
01-2012
Skills
- Risk Assessment
- Threat Analysis
- Incident Response
- Crisis Management
- Security management
- Planning
- Problem solving
- Time Management
- Working under pressure
Hobbies and Interests
- Cooking
- Gardening
- Baking
- Travel
Personal Information
- Father's Name: Lt Kartick Dutta
- Marital Status: Married
Languages
English
Advanced (C1)
C1
Bengali
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Executive security (Screener)
Indigo Airlines
03.2023 - Current
Customer Service Agent
LAS Gold Air Handling Pvt Ltd
10.2022 - 02.2023
Bachelor of Arts -
North Bengal University
Standard XII -
Bagdogra Chittaranjan High School
Standard X -
Bagdogra Balika Vidhyalaya