Lead and manage the QA function, overseeing testing strategy and release quality across web and mobile products, enhancing overall product performance.
Define and implement scalable QA processes, driving risk-based testing and shift-left practices, resulting in a 30% improvement in release velocity.
Partner with Engineering and Product teams to embed quality early in the development lifecycle, effectively reducing defects by 25%.
Recruit, mentor, and supervise a high-performance QA team, fostering a culture focused on quality and continuous improvement.
Developed an AI-powered utility to auto-generate test cases, reducing manual test-design effort by 40% and increasing test coverage.
Migrated legacy automation scripts to a Page Object Model (POM) architecture, enhancing script maintainability and scalability.
Additional Responsibilities
Bold Technology Private Limited
2025.12 - 2026.03
Led exploratory testing for a RAG-based AI system, identifying edge cases and failure modes to enhance model reliability.
Designed test scenarios to validate accuracy and relevance of AI-generated outputs against expected business logic.
Collaborated with engineering teams to prioritize defects, improving overall output quality.
PROJECT LEAD
Bold India Private Limited
Noida, India
2021.08 - 2023.10
Led cross-functional project delivery, managing planning and execution to ensure compliance with quality standards, maintaining a 95% release stability rate.
Analyzed quality performance data to identify process improvement opportunities, successfully reducing production defects by 20%.
Recruited and mentored team members, building a high-performance culture focused on quality and accountability.
QA LEAD
Bold Technology Private Limited
Noida, India
2019.04 - 2021.08
Established quality standards and test processes, enhancing release quality and achieving a customer satisfaction score of 90%.
Directed defect resolution workflow, ensuring timely fixes and validation to support developers effectively, leading to a 15% reduction in bug backlog.
SENIOR QA ENGINEER
Bold Technology Private Limited
Noida, India
2017.03 - 2019.04
Developed and optimized test cases and automated scripts, ensuring consistent and efficient feature testing across multiple platforms.
Coordinated with cross-functional teams to streamline testing processes, maintaining automated testware and enhancing overall software quality.
SENIOR QA ENGINEER
Make My Trip
Gurugram, India
2013.10 - 2017.03
Collaborated with development teams to design solutions that ensured functionality, scalability, and performance standards were consistently met.
QUALITY ANALYST ENGINEER
Headstrong Capital Markets
Noida, India
2011.02 - 2012.10
Developed and optimized manual test cases, ensuring comprehensive software testing coverage across all applications.
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Profil professionnel
QA Manager avec 15 ans d'expérience, je maîtrise la gestion des fonctions QA, l’optimisation des processus et la réduction des défauts. Rigoureux et axé sur les résultats, j’encadre une équipe performante et favorise une culture d’amélioration continue. Mon expertise en tests basés sur l'IA et en automatisation garantit une qualité produit optimale.
Compétences
Flexibilité professionnelle
Contrôle qualité produit
Évaluation des procédures
Excel avancé
Assurance qualité fournisseur
Motivation d'équipe
Logiciels CAO/DAO
Amélioration continue
Suivi des indicateurs KPI
Certificats
Certification d'officier de protection (CPO)
Membre de l'Institut de logistique et des transports
Certification de cadre de gestion (CMA) attribuée par l'Institut pour les cadres de gestion