Results-driven QA leader with over 10 years of experience in quality assurance and process improvement. Proven track record in scaling QA teams, driving operational excellence, and delivering high-quality software products. Committed to fostering a culture of continuous improvement and collaboration across cross-functional teams. Recent certifications and responsibilities underscore a dedication to staying current in industry best practices and methodologies.
Overview
2
2
Certifications
16
16
years of professional experience
Work History
QA MANAGER
Bold Technology Private Limited
10.2023 - Current
Lead and manage the QA function, overseeing testing strategy and release quality across web and mobile products, enhancing overall product performance.
Define and implement scalable QA processes, driving risk-based testing and shift-left practices, resulting in a 30% improvement in release velocity.
Partner with Engineering and Product teams to embed quality early in the development lifecycle, effectively reducing defects by 25%.
Recruit, mentor, and supervise a high-performance QA team, fostering a culture focused on quality and continuous improvement.
Developed an AI-powered utility to auto-generate test cases, reducing manual test-design effort by 40% and increasing test coverage.
Migrated legacy automation scripts to a Page Object Model (POM) architecture, enhancing script maintainability and scalability.
PROJECT LEAD
Bold India Private Limited
08.2021 - 10.2023
Led cross-functional project delivery, managing planning and execution to ensure compliance with quality standards, maintaining a 95% release stability rate.
Analyzed quality performance data to identify process improvement opportunities, successfully reducing production defects by 20%.
Recruited and mentored team members, building a high-performance culture focused on quality and accountability.
QA LEAD
Bold Technology Private Limited
04.2019 - 08.2021
Established quality standards and test processes, enhancing release quality and achieving a customer satisfaction score of 90%.
Directed defect resolution workflow, ensuring timely fixes and validation to support developers effectively, leading to a 15% reduction in bug backlog.
SENIOR QA ENGINEER
Bold Technology Private Limited
03.2017 - 04.2019
Developed and optimized test cases and automated scripts, ensuring consistent and efficient feature testing across multiple platforms.
Coordinated with cross-functional teams to streamline testing processes, maintaining automated testware and enhancing overall software quality.
SENIOR QA ENGINEER
Make My Trip
10.2013 - 03.2017
Collaborated with development teams to design solutions that ensured functionality, scalability, and performance standards were consistently met.
QUALITY ANALYST ENGINEER
Headstrong Capital Markets
02.2011 - 10.2012
Developed and optimized manual test cases, ensuring comprehensive software testing coverage across all applications.
Additional Responsibilities
Bold Technology Private Limited
12.2025 - 03.2026
Led exploratory testing for a RAG-based AI system, identifying edge cases and failure modes to enhance model reliability.
Designed test scenarios to validate accuracy and relevance of AI-generated outputs against expected business logic.
Collaborated with engineering teams to prioritize defects, improving overall output quality.
Education
Bachelor of Engineering - Electrical Engineering
Deenbandhu Chhotu Ram University of Technology, Murthal, Sonipat