RINKU KUMAR UPADHYAY
Greater Noida
Summary
So many time I win best customer representative executive award or certificate And excellence award also best call audit Appreciation
Overview
13
13
years of professional experience
Work History
Business Proprietor
Nature's grocery supermart
05.2017 - Current
- Managed customer needs and expectations, communicating and maintaining relationships in person and through other mediums.
Senior tele sales executive
Cy future
06.2015 - 10.2015
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
Senior customer care executive
Effort BPO
01.2013 - 06.2015
- Offered detailed advice on product and service benefits.
Senior tele sells executive
NetAmbit
09.2012 - 12.2012
- Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
BPO
Aegis BPO
12.2010 - 06.2012
- Owned end-to-end complaint handling and resolution in line with established procedures.
Education
Computer Hardware And Networking Course -
HCL CDC
BA Pass - Arts
Delhi University
01.2011
12th Pass -
Neharu smarak inter college
01.2008
10th Pass -
Neharu smarak inter college
01.2006
Skills
- Dynamic and dedicated professional, known for exceptional problem-solving skills and a passion for innovation
Blood Group
AB
Hobbies
Travelling and listening punjabi songs
Father Name
Lt. Shri Dhanpal Singh
Personal Information
- Date of Birth: 04/10/90
- Nationality: Indian
TRAVELING AND LISTENING PUNJABI SONG / MAKING NEW FRIENDS
My favourite hobby is travelling because I love discovering new cities and places around the world. I often save up for months to plan a trip every year. I love friends' trips and family outings but solo travelling brings me the real adventure and thrill to venture into new places all by myself.”
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Business Proprietor
Nature's grocery supermart
05.2017 - Current
Senior tele sales executive
Cy future
06.2015 - 10.2015
Senior customer care executive
Effort BPO
01.2013 - 06.2015
Senior tele sells executive
NetAmbit
09.2012 - 12.2012
BPO
Aegis BPO
12.2010 - 06.2012
Computer Hardware And Networking Course -
HCL CDC
BA Pass - Arts
Delhi University
12th Pass -
Neharu smarak inter college
10th Pass -
Neharu smarak inter college