Rinky Malik
Bengaluru
Summary
Cyber Security Technical Engineer
Dedicated professional with a proactive approach and quick learning ability. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and supporting organizational objectives.
Overview
9
9
years of professional experience
Work History
Cyber Security Technical Engineer
Signify N.V.
Bengaluru
12.2022 - Current
- Led cross-team investigations into incidents, driving them to stable resolution.
- Responded rapidly to new incidents as part of a distributed daytime operations and on call.
- Analyzes problems and makes sure that the problems are solved within the requirements of the SLA and to the satisfaction of the user.
- Collaborated with Engineering and Security teams to contain and mitigate risks during incidents.
- Proactively share knowledge and experiences in Guilds, with colleagues from own and other squad with a similar technical and / or functional focus.
- Creation and maintenance of technical documentation under the direction of subject matter experts.
- Ensuring that all documentation related policies and procedures are followed during the creation and maintenance of the documents.
- Document management, incident management, trace management or configuration management.
- Contributed to project initiatives and team efforts at Philips Lighting, enhancing overall project outcomes.
Senior Security Analyst
Temenos Pvt. LTD
Bengaluru
08.2021 - 11.2022
- Provided security event monitoring analysis, triaged incident alerts, and reported findings using SIEM tool Splunk.
- Monitored security applications for potential threats, identified solutions, and collaborated with teams for remediation.
- Participate in all the phases of security incident response process, including detection, containment, eradication, and post-incident reporting.
- Conduct thorough investigative actions based on security events and remediate according to standard operating procedures.
- Monitoring data movement through DLP solution, perform threat Analysis.
- Prepare and document standard operating procedures.
- Liaise with vendors and maintain a strong cooperation with IT teams for problem resolution.
- Reported and delivered regular KPIs/KRIs on operations of security infrastructure.
- Have hands-on experience on Excel to deliver reports while running Macros [Pivot tables, VLOOKUP].
Security Analyst
IBM
Bengaluru
01.2019 - 08.2021
- Functioned as a Security Specialist in SOC Operations, monitoring and analyzing logs from various security appliances and troubleshooting connectivity issues.
- Monitored and analyzed security alerts using Qradar and Rapid7 to identify potential threats.
- Investigated security events over SIEM and resolved the issue.
- Coordinated with Security Incident Handling Team to assist in investigations and enhance response efforts.
- Reviewed emails and adhered to the escalation matrix to ensure proper incident handling.
- Prepared daily, weekly, monthly, and ad-hoc reports with comprehensive analysis to support incident management.
- Monitored active communication channels and created dashboards to visualize security metrics.
Service Delivery Specialist
IBM
Bengaluru
11.2016 - 12.2018
- Advised and guided clients on effective use of diverse products and services to enhance their operational capabilities.
- Utilized product and technology expertise to diagnose issues related to installation, updates, configurations, and performance, ensuring timely resolutions.
- Guided clients through potential resolutions and implementation strategies, contributing significantly to client satisfaction and retention.
- Followed a standard flow and problem handling processes (scripted or not scripted), verify entitlement, perform problem determination, resolve, and close the problem, or route the incident record to the appropriate level of support.
- Used technical resources and tools to support the client by interacting and probing the customers.
Education
Master of Arts - English Literature
Chaudhary Charan Singh University
Meerut, Uttar Pradesh07-2015
Bachelor of Arts -
Chaudhary Charan Singh University
Meerut, Uttar Pradesh06-2013
Skills
- Microsoft 365 Defender
- Microsoft Sentinel
- IBM QRadar
- Cloud App Security
- DLP Symantec
- McAfee Endpoint/Cylance
- Azure Identity Protection
- Threat Intelligence
- Monitoring and Log Analysis
- Phishing Analysis
- PhishER
- Reliaquest Grey Matter
Disclaimer
I hereby declare that the above particulars are true to the best of my knowledge and belief.
Timeline
Cyber Security Technical Engineer
Signify N.V.
12.2022 - Current
Senior Security Analyst
Temenos Pvt. LTD
08.2021 - 11.2022
Security Analyst
IBM
01.2019 - 08.2021
Service Delivery Specialist
IBM
11.2016 - 12.2018
Master of Arts - English Literature
Chaudhary Charan Singh University
Bachelor of Arts -
Chaudhary Charan Singh University