Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Extracurricular Activities
Hobbies and Interests
Disclaimer
Languages
Websites
Timeline
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Rinky Sharma Chanekar

Rinky Sharma Chanekar

Pune

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

HPM Executive

Lodha Group
02.2023 - Current
  • Welcoming guests in a friendly and professional way,
  • Looking after Monitoring Housekeeping Activities and keep track to maintain hygiene,
  • Operating SAP, Handling of Commercial Issues, Prepare Budget Target for the site,
  • Adhere to the commercial policies, Generating PR for Purchase order, Vendor management, Event coordination, Processing Invoice and vendor payment, Prepare Event Calendar, Planning and Actualization
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Inventoried and ordered supplies for office.
  • Performed quality control inspections for guest rooms and public areas.
  • Conducted regular meetings with housekeeping staff to discuss performance issues.
  • Supervised the cleaning of guest rooms, lobbies, corridors, elevators, stairways and other public areas.

Guest Relationship Executive

Mantra Properties
05.2022 - 01.2023
  • Welcoming guests in a friendly and professional way, Filling up the walk-ins form of Clients or CP, Escorting the clients to the waiting lounge or area,
  • Handling walk-in clients at Project sites, Ensure customers are attended on time regarding project details,
  • Respond to customers on time and provide complete and correct information either in writing or in person as requested, Maintaining customer updates on enquiries made,
  • Monitoring Housekeeping Activities, Review arrival lists to welcome guests, Provide information about amenities, area and venues and promote services,
  • Anticipate guest needs and build rapport with customers, Record information in the logbook daily
  • Facilitated communication between customers and internal teams through phone calls or emails when needed.
  • Listened to customer needs to identify and recommend best products and services.
  • Greeted and assisted customers to foster positive experiences.

Front Office Executive

Kalpataru Ltd.
01.2020 - 05.2022
  • Attending all the incoming calls, responding to them and transferring the call to the appropriate department, Recruitment, Joining Formalities of the candidate, Initial Mediclaim process handling, Preparing and maintaining attendance of Office boys, Drivers and Housekeeping Staff,
  • Maintenance of important documents, files and records in an organized manner, Providing assistance to the heads in the administration department, Keeping all the stationary items in the organization up to date and order for fresh stock, Adept at managing administrative activities involving purchase of equipment's, maintenance of procurement, housekeeping, safety, security, employee induction etc., Conferring and coordinating with other departments, Front office management,
  • Receiving and providing general hospitality and support to visitors, Answering all incoming calls and redirecting as relevant, Organizing and scheduling meetings and appointments, Maintaining contact lists, Preparing and distributing correspondence memos, letters, faxes and forms, Event coordination, Coordination of all local travel requirements,
  • Maintaining operation and administration records, Vendor management- Oversee acquisition, installation and commissioning of equipments that are required for the facility - IT Systems, air conditioning etc., Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, etc., Hands on approach and good in Microsoft Office - especially Excel, Power point and Word
  • Organized incoming mail and distributed it accordingly.
  • Created reports based on data collected from front desk activities such as customer visits, appointment schedules.

Education

M. Com, II Class -

Pune University
04-2014

B. Com, II Class -

H.V.Desai College, Pune
12.2009

HSC, II Class -

S. S. G. M College, Kopargaon
09.2007

SSC, I Class -

Kanya Vidya Mandir, Kopargaon
07.2006

Skills

  • Hardworking, Ambitious, Helpful and Understanding
  • Quick enough to understand and Work out
  • Good Communication Skills Currently Working
  • Prompt enough in completing tasks assigned
  • Report & Document Preparation
  • Records Management
  • MSCIT
  • Workforce Planning
  • Organizational Development
  • Internal Communications
  • Reception oversight
  • Invoice Processing
  • Office Administration
  • Highly organized

Personal Information

  • Date of Birth: 05/09/91
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Languages

English, Hindi, Marathi, Sindhi

Extracurricular Activities

Winner at inter school level in Dance Competition Active participant in college and cultural events

Hobbies and Interests

Visiting Historical Places, Listening to music

Disclaimer

I hereby declare that the above provided information is true to the best of my knowledge.

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2
Sindhi
Proficient (C2)
C2
Marathi
Advanced (C1)
C1

Timeline

HPM Executive

Lodha Group
02.2023 - Current

Guest Relationship Executive

Mantra Properties
05.2022 - 01.2023

Front Office Executive

Kalpataru Ltd.
01.2020 - 05.2022

M. Com, II Class -

Pune University

B. Com, II Class -

H.V.Desai College, Pune

HSC, II Class -

S. S. G. M College, Kopargaon

SSC, I Class -

Kanya Vidya Mandir, Kopargaon
Rinky Sharma Chanekar