Motivated sale&service captain Associate with one years five month at Masaledaar Desi rasoi. of experience boosting sale and service costumer loyalty through individualized service. Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. committed to strengthening customer experiences with positivity and professionalism when answering requested and processing service & sale.
Overview
1
1
year of professional experience
Work History
Service Captain
Motivated Sale Service Associate With 1.5 Mouths
04.2023 - 07.2024
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Monitored food inventory and supplies to prevent waste.
Set and oversaw weekly and special event menu plans.
Planned and executed promotions and special events in close collaboration with management.
Supervised food presentation and plating to enhance visual appeal.
Directed food preparation and cooking activities to meet health and safety standards.
Maximized team productivity by expertly delegating tasks to kitchen staff.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Created new recipes, outlined steps, and training staff on correct preparation.
Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
Monitored food preparation, production, and plating for quality control.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Served consistent portions following recipes and control standards.
Education
Associate of Arts - HSSIC
Govt M.K Higher Secondary School
Mizoram
04.2019
Skills
Team Management
Sanitation Standards
Staff Scheduling
Complaint Handling
Task Prioritization
Production Reporting
Cash Handling
Team building
Operational Reporting
Problem-solving abilities
Payment Acceptance
Problem-solving aptitude
Analytical Thinking
Negotiation
Marketing
Sales Techniques
Languages
Hindi
Advanced (C1)
English
Advanced (C1)
mizo
Bilingual or Proficient (C2)
Bengali
Advanced (C1)
Work History
Effectively upsold products by introducing accessories and other add-ons, adding $3000 to average monthly sales. & Generated brand awareness and positive product impressions to increase sales 22%. Used consultative sales approach to understand customer needs and recommend relevant offerings.
Timeline
Service Captain
Motivated Sale Service Associate With 1.5 Mouths
04.2023 - 07.2024
Associate of Arts - HSSIC
Govt M.K Higher Secondary School
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