Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative
Rinny  T Raj

Rinny T Raj

IT
Ernakulam

Summary

To work to the best of my potential in a challenging and creative environment of engineering. I would also like to pursue a career in a company with a vision that encourages creativity and offers me an opportunity to learn and develop as a person. I have the ability to rise to any situation with total commitment and determination. Also have the willingness to learn and perform better, decision making capability,ability to build good interpersonal relationship.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Secretary to Director

DentCare Dental Lab Pvt Ltd
Muvattupuzha
06.2019 - 04.2023
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Maintained daily report documents, memos and invoices.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Performed research to collect and record industry data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Also worked as designer in ExoCAD, techinician at milling using CNC machines and implant prosthetics division

Education

BTech - Computer Science And Engineering

Viswajyothi
Vazhakulam
08.2009 - 06.2013

MTECH - Computer Engineering

IIET
Kothamangalam
08.2013 - 12.2015

Skills

IT Skillsundefined

Accomplishments

  • BTECH in Computer Science from VJCET Vazhakulam - 65%
  • HSE in Computer Science from SPHSS Kolenchery -82%
  • SSLC from MAMHSS Puthencruz -83% Training / Certification
  • Foundation in C language from NIIT
  • Industrial training at KELTRON
  • Organizational Experience
  • April 2019 – Current Company: DentCare Dental Lab
  • Role: CAD CAM Technician
  • DentCare Dental Lab DentCare, we are the nation's largest dental lab
  • DentCare provides solutions to address the evolving needs of the dental care industry across the globe
  • We sell world-class dental prostheses products in more than 50 geographies, dutifully serving more than 20,000 entities
  • Key Result Areas:
  • 3D Scanning of Dental Models with Dental Scanners like Identica and Nobel Procera
  • 3D Designing Dental Prosthesis with Dental CAD Softwares like 3Shape and ExoCAD
  • 3D Model Designing using Dental CAD software ExoCAD
  • CAM Milling using CNC Machines.

Timeline

Secretary to Director

DentCare Dental Lab Pvt Ltd
06.2019 - 04.2023

MTECH - Computer Engineering

IIET
08.2013 - 12.2015

BTech - Computer Science And Engineering

Viswajyothi
08.2009 - 06.2013
Rinny T RajIT