Rino Roy
Kochi
Summary
Experienced medical professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
17
17
years of professional experience
Work History
Administration, Marketing & Patient Assistant
Doctors Diagnostic Nuclear Medicine & Research Cen
ERNAKULAM
11.2022 - Current
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Provided excellent customer service to patients and medical staff.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked with patients to schedule tests and procedures.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Responded to inquiries by directing calls to appropriate personnel.
- Trained new staff on filing, phone etiquette and other office duties.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Answered incoming calls, scheduled appointments and filed medical records.
Administration /HR/Accounts Assistant
Tata Consumer Products Limited
02.2014 - 11.2022
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Handled day-to-day accounting processes to drive financial accuracy.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Monitored and analyzed employee satisfaction survey results.
- Compiled employee records from individual departments to maintain central files.
- Updated and maintained employee attendance records.
- Responded to employee inquiries regarding benefits and other HR topics.
- Tracked various statistics and kept detailed records to support human resources department.
Assistant Manager (Corporate and Educational Institutions)
Matrix Cellular International Services Pvt Ltd
02.2013 - 01.2014
Business Development Executive
NIIT LIMITED
Bangalore
06.2009 - 01.2013
Health Associate Manager
ICICI PRUDENTIAL
08.2008 - 05.2009
Education
MBA - Finance
Pune University
01.2008
B. Com -
M. G. University
Kerala01.2006
HSC -
CBSE Board
Delhi01.2003
SSC -
CBSE Board
Delhi01.2001
Proficiency
- English
- Malayalam
- Tamil
- Hindi
Personal Information
- Date of Birth: 05/14/85
- Gender: Male
- Marital Status: Married
References
Mr. Girish Kumar, Manager, Tata Consumer Products Limited, +91 9400566352
Extracurricular Activities
Member of college add zap team, which won many prizes Member of the MBA cultural committee team In charge of the Best Manager competition for the Intercollegiate Competition held in our college Represented the Idukki District in the Kerala State Shuttle Badminton championships (2000-2003)
Hobbies and Interests
- Playing Badminton
- Table Tennis
- Reading
Projects
Working Capital Management, Tata Tea Ltd., Bangalore, 3 months, Inventory Management, Cash Management, Debtors Management, Income Tax, Sales tax
Area Of Specialisation
Finance, Human Resource, Marketing, Administration
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Tamil
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Administration, Marketing & Patient Assistant
Doctors Diagnostic Nuclear Medicine & Research Cen
11.2022 - Current
Administration /HR/Accounts Assistant
Tata Consumer Products Limited
02.2014 - 11.2022
Assistant Manager (Corporate and Educational Institutions)
Matrix Cellular International Services Pvt Ltd
02.2013 - 01.2014
Business Development Executive
NIIT LIMITED
06.2009 - 01.2013
Health Associate Manager
ICICI PRUDENTIAL
08.2008 - 05.2009
MBA - Finance
Pune University
B. Com -
M. G. University
HSC -
CBSE Board
SSC -
CBSE Board