RINU RAJU
Bengaluru
Summary
Accomplished Flight Attendant offering over 5 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
7
7
years of professional experience
Work History
Senior Cabin Crew
INDIGO (InterGlobe Aviation Ltd), Bangalore, India
02.2024 - Current
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Ensured safety and comfort of customers onboard aircraft.
- Responded to passenger emergencies to provide first aid.
Cabin Crew
INDIGO (InterGlobe Aviation Ltd), Bangalore, India
01.2019 - 01.2024
- Attend passengers and provide a high level of customer service throughout every flight by greeting each passenger and providing information about airline procedures, seat locations, and inflight services.
- Maintain all emergency equipment to ensure safety by verifying that fire extinguishers and oxygen systems are in working order, first-aid kits are fully stocked, and all items are easily located.
- Prepare the plane for takeoff and landing following standard procedures such as walking the aisles to ensure luggage is stowed securely and all passengers have complied with appropriate federal regulations.
- Serve refreshments and meals to passengers when needed.
- Completed Cabin Crew training as per DGCA.
Internship
Velozion Technologies Pvt. Ltd.
08.2018 - 10.2018
- Developed web pages and components using HTML, CSS, and JavaScript
- Developed User- Interface using Servlets, JSP, JavaScript, HTML, CSS and XML
- Utilized JavaScript and JQuery to improve the overall design and UI of campaign websites
- Worked alongside backend Java programmers to troubleshoot JavaScript-related issues with front-end connectivity
- Solved performance issues and brought optimal output from available resources
- Used Web Developer, Firebug, and IE developer toolbar for debugging and browser compatibility.
Front Office Executive and Admin
Akshar Yoga Academy
10.2017 - 06.2018
- Functioned as a receptionist wherein initial front office operations with clients are done
- Coordinated and updating various department details regarding Clients, Punya organics
- Responded and attended to many incoming calls and giving details regarding yoga classes
- Assisted the team in coordinating meetings and conferences
- Coordinated work with third party members both internal and external
- Responsible for greeting and directing guest and staff.
Education
MNA+ Cloud Course -
Jetking Institution
Bengaluru, Karnataka01.2017
PUC - undefined
Karnataka Pre-University Board
Bangalore, Karnataka01.2015
SSLC - undefined
Karnataka Secondary Education Examination Board
Bangalore, Karnataka01.2013
Skills
- Team Work
- Time Management
- Leadership
- Customer Service
- Assertiveness
- Decision making
Personal Information
- Height: 158 cm
- Weight: 54 kgs
- Passport Number: S4869424
- Passport Date Of Issue: 02/08/2018
- Passport Place Of Issue: Bengaluru, KA
- Passport Expiry Date: 01/08/2028
- Date of Birth: 03/25/1997
- Marital Status: Single
Timeline
Senior Cabin Crew
INDIGO (InterGlobe Aviation Ltd), Bangalore, India
02.2024 - Current
Cabin Crew
INDIGO (InterGlobe Aviation Ltd), Bangalore, India
01.2019 - 01.2024
Internship
Velozion Technologies Pvt. Ltd.
08.2018 - 10.2018
Front Office Executive and Admin
Akshar Yoga Academy
10.2017 - 06.2018
MNA+ Cloud Course -
Jetking Institution
PUC - undefined
Karnataka Pre-University Board
SSLC - undefined
Karnataka Secondary Education Examination Board
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