Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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Rinu Suresh Nambiar

UX Consultant
Bengaluru

Summary

Experienced UX researcher and a UX designer whose interest span the domains of cognitive science and human behavior. Highly enthusiast about designing effective and intelligent interfaces that are inspired by principles from cognitive psychology. From rapid usability studies to academic research, the process of ideation is supported using various qualitative and quantitative research methods

Overview

12
12
years of professional experience

Work History

UX Consultant

Deloitte
Bengaluru
06.2021 - Current
  • Designed different intuitive, interactive, and smart analytical visual interface for AI & knowledge-powered use cases for Marketing Content Generation, Hotel staff supporting tool, Banking product recommendation, Preventive maintenance for heavy engineering Industrial machineries.
  • Heavily contributed to creating design system repository for stakeholder, that bridged a unified language within and between cross functional teams.
  • Conducted design analysis for 66+ analytics products across 8+ portfolios that hold 354+ reports, to improve reporting recommendations and enhance user experiences.
  • Created guidelines that enhances building an intuitive Power BI report. As part of creating one, 35 different features of dashboards were identified that is required to align with while creating pages. These features are add-ons along with style guide and template provided for developers.
  • Created a report on Zebra BI, where nature of report was dynamic. As Zebra BI was newly introduced software, it was essential to train and create awareness among developers on grabbing users’ attention to detailed, meaningful, actionable features of this tool. The guide is being circulated and used among entire 8+ squads for easy identification of tool features.
  • Heavily contributed UI work to client’s discovery hub, a platform that makes it easy to find, understand, trust, use and share existing data, analytical, and dashboard products. The UI work extended from logo creation to video content that guide users to access existing features, customize features, and update various executive summaries with drill down capabilities.
  • Created Ready-to-use PBI templates with varying layout patterns for KPI/Charts/Graphs that help our developers to save time and effort while creating the skeletal structure of reports.
  • Conducted usability testing to ensure if every design component aligned to what stakeholder has envisioned and every developed component ensures right data
  • Conducted review meetings with stake holder to align their business needs.
  • Conducted daily meetings with developers to ensure the final product is built as it was confirmed.
  • Demonstrated excellence in managing multiple projects concurrently, ensuring consistent delivery of high-quality work within specified deadlines.
  • Demonstrated excellence in managing multiple portfolios concurrently, ensuring consistent delivery of high-quality work within specified deadlines, to which received multiple appreciation notes from stakeholders.

User Experience Strategist - Team Leader

Cognizant Technology Services
06.2018 - 06.2021
  • In-depth evaluation of user log to monitor incomplete/unsuccessful fulfillment to user's requests.
  • Create utterances and develop grammar for various intents for possible user queries.
  • Develop personality guidelines for assistant/chat bots (Primarily for Malayalam Chat bot).
  • Conducted A/B testing to ensure right triggers fulfilling users requests and assistants responses.
  • Mentored and trained linguists from other locales (Kannada, Marathi, Telugu, Urdu) on Assistant dialogue system and grammar development process.
  • Collaborate cross functionally with linguists, engineers, design researchers on developing robust assistant models.

User Research Associate - Language Instructor

Zabaan Language Institute
New Delhi
12.2017 - 02.2018

Responsible for improvising teaching strategy of language institute, by

designing Hindi vocabulary app using key-word method.

Refer: (https://www.behance.net/gallery/100211335/Key-Word-Method

Vocabulary-Learning-strategy-App) for detailed work .

Implemented findings in teaching curriculum for follow-up class sessions.

New teaching methodology increased recall rate among students by 85%

Research Associate

Talk To Angel
10.2016 - 10.2017
  • Executed market based study to evaluate downfall of startup concept "Working mothers are happy to have grandfathers as babysitters at after school program.
  • Prepared detailed reports with finding and modeling strategy options.
  • Produced recommendation to CEO and founders for actions/next steps in strategy building.

Teaching Assistant

IIIT Hyderabad
06.2012 - 12.2012
  • Taught advanced cognitive science course to undergraduates
  • Mentored and guided Engineering graduates for independent study.

Education

Certification Course - UX Design

UI/UX Design Course
Design Boat
04.2001 -

Ph.D. - Cognitive Science

International Institute of Information Technology
Hyderabad
04.2001 -

Master of Arts - Language Interpretation And Translation

Central University of Hyderabad
Hyderabad
04.2001 -

Bachelor of Arts - Literature

Kannur University
Kerala
04.2001 -

Skills

UX design skills : Data visualization, Dashboard design, Cognitive analytics, UX

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Accomplishments

    Awards

    University Rank Holder for Bachelor's Degree (Literature), Kannur University, Kerala (2003-2006).

    University Gold Medal for Master's degree (Translation Studies), Central University of Hyderabad, Telangana(2006-2008).

Additional Information

Projects

UX study on co-working space aggregator app for freelancer parents and pet-owners.

Refer : (https://www.behance.net/gallery/100217549/UX-Case-study-Usability testing-Coworkspace-Aggregator)

Designed a co-working space aggregator app for freelancer parents and pet-owners, which would provide reasonable packages to book their desk space and qualified children/pet case on pay-as-you-go-basis.

Market based study of Diabetic apps on self care behavior among Diabetic patients.

Refer : (https://www.behance.net/gallery/113701907/Role-of-diabetes app-on-diabetes-self-care-behaviour)

Conducted market based study to understand the role of Diabetes app on self care behavior of 36 diabetic Type 1 and Type 2 patients. Analyzed both quantitative and qualitative data that prompted significant changes in definition and usability of current diabetic apps. A Cognitive Model of tourist loyalty in Museum visits

Conducted survey to learn factors influencing tourists destination loyalty at arts and science museums.

Used primary and secondary research to form opinions and solutions to museum organizers and program management team.

Confirmation factor analysis were done to evaluate on cognitive factors

affecting attitudinal loyalty, varying degrees of satisfaction level and the frequency of revisit of museum visitors.

Eye movement study on different advertisement features.

Conducted eye tracking studies on advertisements to learn attention distribution patterns of viewers.

Examined whether a measure of secondary task reaction could predict the brand recognition in presence and absence of textual content in advertisements.

Explored the possible applications of peripheral detention response task in marketing and advertising research.

A study on the effect of placement and presentation format of factual details on recall

Designed and examined whether the presentation format and placement of factual details in school textbooks has any effect on recall and retention of information.

Translated experimental findings in to curriculum recommendations for teachers and teacher trainers to construct and implement L2 learning process more efficiently.

Longitudinal study was followed across weeks to understand the impact of placements of factual details on maximum recall among students. Produced results and recommendations on textbook design guidelines to NCERT.

Timeline

UX Consultant

Deloitte
06.2021 - Current

User Experience Strategist - Team Leader

Cognizant Technology Services
06.2018 - 06.2021

User Research Associate - Language Instructor

Zabaan Language Institute
12.2017 - 02.2018

Research Associate

Talk To Angel
10.2016 - 10.2017

Teaching Assistant

IIIT Hyderabad
06.2012 - 12.2012

Certification Course - UX Design

UI/UX Design Course
04.2001 -

Ph.D. - Cognitive Science

International Institute of Information Technology
04.2001 -

Master of Arts - Language Interpretation And Translation

Central University of Hyderabad
04.2001 -

Bachelor of Arts - Literature

Kannur University
04.2001 -
Rinu Suresh NambiarUX Consultant