Rinya Mary Antichan

As an Senior Analyst, I was responsible in ensuring that my clients achieve their desired outcomes while using our service

• Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
• Mentored junior analysts, fostering professional development while enhancing overall team performance.
• Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Collaborated with stakeholders to identify business needs and data sources.
• Generated standard and custom reports to provide insights into business performance.
• Developed complex dashboard and reporting tools to track business performance metrics.
• Designed and developed data pipelines to acquire, clean and process data.
• Identified patterns and trends in large data sets and provided actionable insights.
• Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
• Responsible for collecting, paying out the income generated by evaluating client entitlement with respect to asset type- dividend or bonds
• Drove efficiency in payments and pre-reconciliation
• Query management - Responds to internal and external enquiries/client queries resolving discrepancies related to pre reconciliation and payments
• Aided in developing best methods and identified process improvements and efficiencies in delivering reports
• Proactive risk management and supervision to ensure high quality deliverable

• Delivered and ensured that clients are satisfied with information advised based on Pension schemes applicable within the organization
• Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards
• Resolving issues and queries raised by stores colleagues
• Developed comprehensive training materials to educate staff members on proper pension administration procedures.
• Implemented innovative communication strategies to keep participants informed about changes or updates affecting their pension accounts.
• Collaborate with internal teams to completing tasks and transactions within agreed metrics

• Driving high quality and faster deployment of client onboarding & payments
• Income Collection - Receipt of dividends to the main client's cash account
• Pre Reconciliation - Reconciling the Fund master data with the sub custodian's details in their records multiple teams
• Good understanding of financial products such as equities, bonds
• Investigation for all the unmatched funds
• Analyzing the discrepancies client level and following same day SLA
• Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
• Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.