Reeta Pati
Pune
Summary
Telecom industry expert with over 10 years of experience in designing and implementing BSS/OSS solutions for major service providers. Specialized in Order Management, focusing on order orchestration, fulfillment, and process automation within complex telecom environments. Proven ability to integrate Order Capture, CRM, Product Catalog, Middleware, and Network Inventory systems to enhance service delivery. Skilled in Java and microservices, fostering collaboration to achieve team objectives and drive continuous improvement.
Overview
11
11
years of professional experience
Work History
Software Specialist
AMDOCS
Pune
01.2020 - Current
- Translated business requirements into clear functional specifications and technical documentation.
- Designed integration workflows for CRM-OM, Digital UIM-OM, Order Capture-Order Handler, and OM-External System interfaces.
- Developed Fallout Management mechanisms to address failures in order fulfillment effectively.
- Implemented production support processes and defect management systems, enhancing resolution times.
- Contributed to the OM Business Map Process, orchestration enhancements, and custom plugins as part of the development team.
- Collaborated with cross-functional teams to ensure seamless delivery in Order Lifecycle Management.
- Applied Agile methodologies to drive continuous improvement in processes and quality assurance.
- Identified and resolved software bugs while collaborating with development team members.
- Served as Acting Technical Scrum Master, leading a cross-functional team of 8 to 10 members.
- Projects: AT&T, Mexico.
- Frameworks Used: Amdocs Integration Framework (AIF), Amdocs Smart Client Framework (ASCF).
Software Developer
HSBC
Pune
03.2015 - 01.2020
- Responsible for implementing/customized eCHAMPS (Electronic Card Holder Account Maintenance and Processing System) which had functionalities involved in credit cards.
- Single handedly delivered the feature with 0 defects.
- Handled Pre & Post implementation plan, deployment on production and provided post production support.
- Project: ECHAMPS
Education
PGDAC -
KNOW IT
Pune01.2015
Bachelor of Engineering - CSE
IIIT BBSR
Bhubaneswar01.2014
Diploma - CSE
BSE
Balasore01.2011
H.S.C. -
ZILLA SCHOOL
Balasore01.2008
Skills
- OBJECT ORIENTED PROGRAMMING
- JAVA 7
- JAVA 8
- JEE
- SPRING, SPRING-BOOT
- AGILE DEVELOPMENT METHODOLOGIES
- MICROSERVICE
- SQL
- ORDER MANAGEMENT
- BSS
- Apache Maven
- Eclipse
- Perforce -P4V/ GIT
- Jira
- Jenkins
- Nexus
- Postman, SOAP UI
- REST
- TMF Open APIs
- REST APIs
LANGUAGES
ENGLISH, HINDI, ODIA
LIKES
Traveling, Dancing, Coloring
STRENGTHS
- Teamwork
- Adaptable
- Dedicated
- Quick Learner
Timeline
Software Specialist
AMDOCS
01.2020 - Current
Software Developer
HSBC
03.2015 - 01.2020
PGDAC -
KNOW IT
Bachelor of Engineering - CSE
IIIT BBSR
Diploma - CSE
BSE
H.S.C. -
ZILLA SCHOOL