Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Ripunjoy Goswami

Hyderabad

Summary

Results-driven Salesforce and Vlocity (OmniStudio) Developer with hands-on experience delivering full-cycle SFDC implementations under tight deadlines. Strong analytical mindset with a focus on scalable architecture, performance optimization, and seamless integrations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Salesforce Developer

Enterprise Minds
Hyderabad
11.2023 - Current
  • Developed and enhanced the technical flows of data for the payment gateway API, which served an automated flow of invoices from an integrated endpoint for 5,000 active user cases per month.
  • Developed the greenfield implementation for the Credit Note Tool and built the integration data flow of the application for invoice creation.
  • Implemented CI/CD pipelines using tools such as Git, Jenkins, automated builds, validations, sandbox deployments, and release management across multiple sandbox environments.
  • Proficient in requesting and assembling client information and requirements to create functional requirement documents.
  • Worked on the Agile Life Cycle on Salesforce and Vlocity Development, including Deployment/Packaging, effectively using Metadata API and Change Set.
  • Debugging and troubleshooting issues, and managing support tickets using cases, improved case resolution time by 10%.
  • Experience in technical support and proficiency in tools such as JIRA and Confluence.

Senior Analyst

Capgemini
Kolkata
08.2021 - 11.2023
  • Leveraged Lightning Data Service (LDS) and Lightning Design System to enhance and complement built-in Salesforce functionality and community.
  • Designed and implemented scalable Salesforce Service Cloud solutions by leveraging case management and automation tools, like Flows and Process Builder, LWC components in a fast-paced Agile environment.
  • Performed end-to-end data migration activities using tools like Data Loader and third-party ETL tools (MuleSoft) to ensure accurate and secure data transfer across Salesforce orgs and legacy systems.
  • Led custom development and integration between Salesforce and external systems using REST/SOAP APIs, Platform Events, Named Credentials, and middleware tools.
  • Developed various Apex classes, controller classes, and Apex triggers for various functional needs to build multiple applications for the company.
  • Banking cum finance project where we used vlocity actions for the EPC and CPQ features like object type, Pricebook, Price Variable to make cart products and Price List.

Education

Bachelor of Technology - Electronics and Communication

Girijananda Chowdhury Institute of Management and Technology
Guwahati

Skills

  • Salesforce development with Apex and Java
  • Apex coding and triggers
  • Custom objects and workflows
  • Data management with SOQL and SOSL
  • Deployment strategies and tools
  • Sales Cloud, Service Cloud, Communication Cloud
  • Salesforce API integration
  • Data migration
  • CI/CD implementation with Bitbucket, Github and Jenkins
  • HTML and CSS]
  • Troubleshooting and Enhancement of production issues

Awards

  • Assam Hackathon for IoT - 3rd place
  • Intercollegiate debate competition, runner-up
  • All Assam Renewable Energy Competition, Top 5

Certification

  • Salesforce Platform Developer
  • Salesforce Administrator
  • Vlocity Order Management
  • Certified Salesforce Associate
  • Salesforce Omnistudio Developer

Timeline

Salesforce Developer

Enterprise Minds
11.2023 - Current

Senior Analyst

Capgemini
08.2021 - 11.2023

Bachelor of Technology - Electronics and Communication

Girijananda Chowdhury Institute of Management and Technology
Ripunjoy Goswami