Rishabh Anand
IT/Software Product Enthusiast
New Delhi
Summary
- 🚀 Results-driven Product Manager with nearly 7 years of experience in SaaS, REST APIs, web-based products, and Android/iOS platforms across B2B, B2C, and B2B2C markets. Proven expertise in product roadmap development, market research, and driving impactful product launches. Skilled at bridging technical and business teams, identifying revenue-maximizing opportunities, and increasing market penetration. Adept at managing end-to-end product lifecycles, leveraging CRM systems (Zendesk, Salesforce), ERP implementation, and Agile PM tools (JIRA, Confluence). Experienced in MySQL, Python, HTML, and C++, with a strong ability to resolve customer queries and manage cross-functional teams. Known for delivering strategic results while adapting to new technologies swiftly, excelling in stakeholder management, and maintaining strong internal and external relationships.🌟 #ProductManagement #ProjectManagement #Innovation #CustomerSatisfaction #TechSavvy #AIMind
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Product Manager
Experience.com
Chennai
2023.Jan - Current
- Administered 100+ user stories, reducing development time by 20%.
- Boosted sales conversions by 15% through innovative design solutions.
- Enhanced SEO, increasing organic traffic by 19%.
- Achieved 90% of quarterly goals through strategic roadmap management.
- Directed product launches on time and budget, attaining a 65% on-time delivery rate.
- Streamlined project planning, increasing team efficiency by 30%.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Streamlined the product development process for faster time-to-market and improved efficiency.
Associate Product Manager
Experience.com
Chennai
2022.Jul - 2022.Dec
- Improved client satisfaction by aligning products with business needs.
- Increased profit projection accuracy through comprehensive data analysis.
- Elevated product engagement and satisfaction by refining offerings.
- Coordinated timely launches through cross-functional collaboration.
- Implemented agile methodologies, enhancing project management efficiency.
- Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
Business Analyst
Experience.com
Chennai
2020.Dec - 2022.Jun
- Analyzed key metrics, boosting business performance.
- Centralized business intelligence with reusable models, enhancing data consistency.
- Optimized processes by identifying and resolving inefficiencies.
- Designed user-friendly software, improving usability.
- Enhanced competitive positioning through detailed market trend reports.
- Prioritized customer feedback, driving significant business improvements.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
Product Configuration Analyst
AXA Partners
Shannon
2020.Mar - 2020.Aug
- Managed quality assurance programs, resolving conflicts, and enhancing team efficiency.
- Fostered effective collaboration to improve quality assurance services.
- Clarified team communications with concise daily updates.
Expanded skill set through continuous online training programs. - Reduced operational costs with thorough analysis of vendor performance metrics and contract negotiations.
Senior Product Analyst
Hive AI
Gurgaon
2017.Jan - 2018.May
- Boosted product reliability and customer satisfaction by 30%.
- Enhanced customer support using Google Scripting, Zendesk API, and Salesforce.
- Improved server performance with MySQL and Python implementation.
- Facilitated strategic decisions with detailed, data-driven reports.
Cultivated team capability by training product analysts. - Streamlined processes for product development, resulting in faster time-to-market and increased efficiency.
Senior Technical & Marketing Researcher
Eminent Strategy
New Delhi
2016.Jul - 2016.Sep
- Conducted extensive research and maintained comprehensive client databases.
- Chaired client meetings and university seminars/events.
- Amplified sales by educating prospects on product benefits.
- Built strong relationships with key industry influencers through networking events and conferences, boosting brand reputation within the community.
- Optimized marketing budgets by evaluating campaign performance and adjusting allocation of resources accordingly.
Education
Master of Science - Project Management
University of Limerick
Limerick 2018.Sep - 2020.Jan
Bachelor of Technology - Computer Science & Engineering
Lingaya's University
Faridabad, HR 08.2013 - 07.2017
Skills
Excellent communication and leadership skills
Ability to work effectively with diverse groups of people
Sincere with high level of Integrity
Complete MS Office - Word,PowerPoint and Excel
Customer Oriented - Zendesk,Salesforce
Project management - JIRA,Confluence
OS - Windows XP/7/8/81/10, MacOS, Linux
Programming Languages - JavaScript, Google scripts, HTML, C#, C, MySQL, Python
Research and trend analysis
Prioritized roadmap in order to achieve product goals and metrics
Certification
PG Certification in AI for Digital Business & E-Commerce - IIT, Roorkee
Publications
Speech Enabled System for Robot - published on the website of the
International Journal of Scientific & Engineering Research
(https://www.ijser.org/researchpaper/Speech-Enabled-System-for-Robot.pdf)
Accomplishments
- Enhanced Product Robustness: Successfully documented and resolved over 100 critical issues, leading to significant improvements in product stability and reliability.
- Elevated Customer Satisfaction: Improved customer satisfaction scores by 30% by effectively managing and resolving customer queries in record time, leveraging tools like Zendesk and Salesforce.
- Reduced Development Cycle Time: Implemented agile methodologies and streamlined development processes, resulting in a 20% reduction in the product development cycle.
- Increased Revenue: Identified and capitalized on strategic market opportunities, driving a 15% increase in revenue through innovative product enhancements and targeted marketing efforts.
- Achieved Market Penetration: Developed and executed strategic product positioning, achieving a 35% increase in market penetration and expanding the user base.
- Boosted Online Visibility: Published products on Azure and Zoho Marketplace, enhancing visibility and accessibility, and contributing to a 19% increase in organic traffic.
- Unified Team Performance: Successfully managed and mentored a team of 12 analysts, improving overall team performance and efficiency by 30% through effective leadership and collaboration.
- Launched Major Products: Spearheaded the launch of over 15 major products, increasing user engagement and satisfaction by integrating innovative design solutions and robust feature sets.
- Volunteer and Community Engagement: Dedicated over 21 hours to volunteering for various NGOs, participating in tech workshops, and contributing to community development initiatives.
Timeline
Product Manager
Experience.com
2023.Jan - Current
Associate Product Manager
Experience.com
2022.Jul - 2022.Dec
PG Certification in AI for Digital Business & E-Commerce - IIT, Roorkee
09-2021
Business Analyst
Experience.com
2020.Dec - 2022.Jun
Product Configuration Analyst
AXA Partners
2020.Mar - 2020.Aug
Master of Science - Project Management
University of Limerick
2018.Sep - 2020.Jan
Senior Product Analyst
Hive AI
2017.Jan - 2018.May
Senior Technical & Marketing Researcher
Eminent Strategy
2016.Jul - 2016.Sep
Bachelor of Technology - Computer Science & Engineering
Lingaya's University
08.2013 - 07.2017