Rishabh Anand

• 🚀 Results-driven Product Manager with nearly 7 years of experience in SaaS, REST APIs, web-based products, and Android/iOS platforms across B2B, B2C, and B2B2C markets. Proven expertise in product roadmap development, market research, and driving impactful product launches. Skilled at bridging technical and business teams, identifying revenue-maximizing opportunities, and increasing market penetration. Adept at managing end-to-end product lifecycles, leveraging CRM systems (Zendesk, Salesforce), ERP implementation, and Agile PM tools (JIRA, Confluence). Experienced in MySQL, Python, HTML, and C++, with a strong ability to resolve customer queries and manage cross-functional teams. Known for delivering strategic results while adapting to new technologies swiftly, excelling in stakeholder management, and maintaining strong internal and external relationships.🌟 #ProductManagement #ProjectManagement #Innovation #CustomerSatisfaction #TechSavvy #AIMind

PG Certification in AI for Digital Business & E-Commerce - IIT, Roorkee

Speech Enabled System for Robot - published on the website of the
International Journal of Scientific & Engineering Research
(https://www.ijser.org/researchpaper/Speech-Enabled-System-for-Robot.pdf)

• Enhanced Product Robustness: Successfully documented and resolved over 100 critical issues, leading to significant improvements in product stability and reliability.
• Elevated Customer Satisfaction: Improved customer satisfaction scores by 30% by effectively managing and resolving customer queries in record time, leveraging tools like Zendesk and Salesforce.
• Reduced Development Cycle Time: Implemented agile methodologies and streamlined development processes, resulting in a 20% reduction in the product development cycle.
• Increased Revenue: Identified and capitalized on strategic market opportunities, driving a 15% increase in revenue through innovative product enhancements and targeted marketing efforts.
• Achieved Market Penetration: Developed and executed strategic product positioning, achieving a 35% increase in market penetration and expanding the user base.
• Boosted Online Visibility: Published products on Azure and Zoho Marketplace, enhancing visibility and accessibility, and contributing to a 19% increase in organic traffic.
• Unified Team Performance: Successfully managed and mentored a team of 12 analysts, improving overall team performance and efficiency by 30% through effective leadership and collaboration.
• Launched Major Products: Spearheaded the launch of over 15 major products, increasing user engagement and satisfaction by integrating innovative design solutions and robust feature sets.
• Volunteer and Community Engagement: Dedicated over 21 hours to volunteering for various NGOs, participating in tech workshops, and contributing to community development initiatives.