Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Business Operations Associate
Converge Electronics Trading- An Arrow Electronics Company
Gurugram
07.2022 - Current
Collaborated closely with sales teams to identify potential leads in the market, resulting in increased revenue generation opportunities.
Assisted with talent acquisition efforts, including interviewing candidates and coordinating onboarding processes for new hires.
Managed vendor relations to negotiate favorable contract terms, ultimately reducing expenses for the company.
Maintained accurate records of all financial transactions processed within the department ensuring compliance with regulatory requirements.
Improved inventory management systems, resulting in reduced waste and increased cost savings.
Developed strong relationships with cross-functional teams to ensure seamless project execution and goal achievement.
Implemented new software solutions to automate tasks, increasing overall efficiency within the department.
Prepared detailed reports for senior management, highlighting key performance indicators and progress towards goals.
Business Operations Associate
Absas Solutions Pvt Ltd- Nerdy Turtlez
Noida
02.2021 - 06.2022
Provided feedback on existing processes based on observations from dealing with escalated cases.
Collaborated with colleagues to resolve complex customer queries. Resolved customer issues in a timely manner.
Collaborated with cross functional teams on initiatives related to process optimisation.
Provided ongoing support for operations team to ensure efficient workflow processes.
Developed acute knowledge of products, policies and goals of business.
Maintained positive working relationship with fellow staff and management.
Business Operations Associate
Impulse Sports
New Delhi
03.2020 - 02.2021
Provided administrative support to assist marketing department in proposal writing.
Conducted research on industry best practices and evaluated their applicability to current operations.
Identified areas for improvement, narrowing focus on decision makers in making necessary changes.
Conducted analysis of business needs relating to marketing, operations and finance.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Education
Post Graduate Diploma In Management - Operations Management
Fostiima Business School
New Delhi
06.2018 - 05.2020
Skills
Database Management
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Timeline
Business Operations Associate
Converge Electronics Trading- An Arrow Electronics Company
07.2022 - Current
Business Operations Associate
Absas Solutions Pvt Ltd- Nerdy Turtlez
02.2021 - 06.2022
Business Operations Associate
Impulse Sports
03.2020 - 02.2021
Post Graduate Diploma In Management - Operations Management
Fostiima Business School
06.2018 - 05.2020
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