Rishab Bhanot
Overview
3
3
years of professional experience
1
1
Certification
Work History
SERVICE BUSINESS MANAGER
Mahindra & Mahindra
Bhopal
08.2024 - Current
- Implemented the digitalization of workshop processes, significantly improving operational efficiency.
- Managed after-sales business sales and customer engagement to uphold service quality through audits.
- Proactively resolved issues and addressed complaints, driving Customer Satisfaction Index (CSI).
- Contributed to business performance reviews with detailed MIS reports and analytics.
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
QUALITY ASSURANCE INTERN
TMTL, Eicher Engines
Alwar
01.2023 - 06.2024
- Conducted detailed analysis and troubleshooting for blow-by issues in 03 & 42.5 kVA diesel genset engines, supporting the quality team in reducing engine emissions and improving compression sealing.
- Tappet Setting Defect Reduction: Developed a 3d Cad model and Implemented Tappet defect reduction through preventive check.
- Fuel Injection Pump (FIP) Overhaul: Replacement of Diesel based FIP setting on assembly line to Digital manual based
Education
B.E. - Mechanical Engineering: Minor in Automobile
Thapar Institute of Engineering and Technology
08.2024
Senior Secondary School - CBSE
Ryan International School
Ludhiana01.2020
Skills
- Creo Parametric
- Customer engagement
- After-sales management
- Quality assurance
- Solidworks
- Python
- MS Excel
- Simscale CFD
Certification
- Coursera Certificate for Python, 08/2024
- Participation in Formula Bharat 2022
TEAM FATEH, Aerodynamic member Dec 2020 – Feb 2022
- Aero-Kit Lead (27-member Formula Bharat team) – owned front- & rear-wing development; delivered an increase in total downforce while holding drag rise.
- Simscale CFD power-user: ran >180 transient simulations (k-ω SST) to optimise end-plate slats, flap angles and Gurney heights; iterated designs.
- Radiator porosity modelling: compared solid-block vs porous-media approaches,trimming solver time and sizing duct exits.
- Cross-function liaison: synced aero output with suspension & power-train, sub-teams, ensuring wing-load maps fed directly into wishbone FEA and flow rate calculations.
Swarnani Youth Welfare Association (NGO)
Technical Member (Aug 2023 – March 2024)
- Organizing member of 'BIOSPECTACLE: When Nature Takes the Spotlight' held along with the Chandigarh Botanical Garden and Nature Park, engaging over 2,500 students.
- Contributed to developing interactive nature-based modules to drive youth engagement and promote sustainability education.
- Captured and analyzed student learning outcomes to assess impact and improve future programming.
Timeline
SERVICE BUSINESS MANAGER
Mahindra & Mahindra
08.2024 - Current
QUALITY ASSURANCE INTERN
TMTL, Eicher Engines
01.2023 - 06.2024
B.E. - Mechanical Engineering: Minor in Automobile
Thapar Institute of Engineering and Technology
Senior Secondary School - CBSE
Ryan International School
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