Communicative Customer Service Executive experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where hard work and honesty will be valued.
Overview
4
4
years of professional experience
Work History
Customer Service Executive
24/7.AI
Bangalore
06.2023 - Current
Tracked customer complaints and followed up to ensure resolution was achieved.
Developed strong relationships with customers by providing knowledgeable advice on products and services.
Embedded Systems Intern
Slekin Technical Solutions
Mangalore
01.2021 - 02.2022
Programmed embedded systems for real world problems, programming concepts in C and Python such as Decision control Statements, Arrays, Strings, Pointers, Memory Management and Memory Handling concepts were discussed.
Education
B.E in Electronics and Communications Engineering -
NMAM Institute of Technology, Nitte
05.2020
Higher Secondary - 12th -
Delhi Public School South, Bangalore
05.2016
10th -
St. Joseph’s Boys’ High School
05.2014
Skills
Customer Engagement
Call Control
Customer Needs Assessment
Personal Information
Date of Birth: 08/23/98
Languages
English
First Language
Timeline
Customer Service Executive
24/7.AI
06.2023 - Current
Embedded Systems Intern
Slekin Technical Solutions
01.2021 - 02.2022
B.E in Electronics and Communications Engineering -