Summary
Overview
Work History
Education
Skills
Singing
Timeline
Generic
Rishab Razdan

Rishab Razdan

Ghaziabad

Summary

Proven leader in organizational development and sales expertise, I elevated team performance and customer satisfaction at Tech Mahindra by mentoring staff and enhancing service delivery. Skilled in relationship building, I ensure compliance and drive results, showcasing a blend of strategic vision and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Senior Advisor

Tech Mahindra
03.2022 - 10.2023
  • Mentored and trained highly talented staff, which prepared team members for providing exemplary service to clients.
  • Mentored junior advisors, fostering professional development and enhancing overall team performance.
  • Provided expert guidance on policy implementation, ensuring compliance with regulatory requirements and reducing potential risks.

Customer Support Executive

FIS Global Solutions
03.2021 - 03.2022
  • Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Collected customer information and analyzed customer needs to recommend potential products or services.
  • Managed customer service effectiveness by monitoring performance and assessing metrics.

Education

No Degree - 12TH

NIOS
New Delhi, India

Skills

  • Sales expertise
  • Organizational Development
  • Relationship building and management

Singing

Sufi, Rapping and Song writing

Timeline

Senior Advisor

Tech Mahindra
03.2022 - 10.2023

Customer Support Executive

FIS Global Solutions
03.2021 - 03.2022

No Degree - 12TH

NIOS

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Rishab Razdan