Rishab Shahi
Bengaluru
Summary
Motivated and results-oriented leader with 35 months of sales experience, leveraging expertise to coach and develop high-performing sales teams. Possesses a deep understanding of the sales cycle, challenges, and opportunities, and translates that knowledge into actionable strategies for individual and team growth.
Overview
3
3
years of professional experience
Work History
Team Coach
Futurense Technologies
Bengaluru
11.2023 - Current
- Conduct regular one-on-one coaching sessions to provide salespeople with personalized feedback, goal setting, and guidance on overcoming challenges.
- Build trusting relationships with salespeople, acting as a sounding board and offering encouragement and motivation.
- Implemented strategies to improve overall team productivity.
- Collaborated with other departments to achieve common goals.
- Maintained up-to-date records of individual progress.
Sr. Admission Counsellor
upGrad
Bengaluru
2022.09 - 2023.11
- Led a Team of 3-5 counsellors and delivered a revenue of 8L INR along with my personal target.
- Customer acquisition by contacting and building relationships with potential customers.
- Performed regular follow-ups with customers post sale in order to assess satisfaction levels with our services and products.
- Collaborated with team to forecast based on sales and product profitability.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Created and improved business pipeline using cold and warm techniques.
Senior Inside Sales Manager
The Knowledge Academy
Bengaluru
2022.03 - 2022.09
- Developed and implemented innovative strategies to increase sales revenue.
- Created and maintained relationships with key customers to ensure satisfaction, loyalty, and repeat business.
- Handling International Market (Middle East region), delivering a revenue of $4000 with an ARPU of $700-$800.
- Managed a team of inside sales representatives, providing guidance and support as needed.
- Implemented initiatives designed to improve customer service levels across all channels.
Admission Counsellor
upGrad
Bengaluru
2021.04 - 2022.03
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Maintaining CRM software(Leadsquared) for efficient lead database management.
- Assisted in creating a strategic plan for achieving business objectives.
- Managed client database to maintain accurate information.
- Analyzed enrollment trends to identify potential areas for improvement within the admissions process.
- Advised current students on academic progress towards degree completion.
Education
BBA - Sales And Marketing
2020-12
Skills
- Motivational Techniques
- Strategic Planning
- Performance Improvements
- Strategic thinker
- Adaptability
- Able to work in team
- Business Development
- Ability to work under pressure
Accomplishments
- Piloted the new 1 year MBA program of the upGrad Degree Vertical in JAS 2023.
- Started training/coaching a team of 3-5 counselors within 3 months of joining Futurense Technologies (from Feb 2024).
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Intermediate (B1)
B1
References
References available upon request.
Timeline
Team Coach - Futurense Technologies
11.2023 - Current
Sr. Admission Counsellor - upGrad
2022.09 - 2023.11
Senior Inside Sales Manager - The Knowledge Academy
2022.03 - 2022.09
Admission Counsellor - upGrad
2021.04 - 2022.03
Chandigarh University - BBA, Sales And Marketing
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