Rishab Sharma
Self Employed
Kolkata
Summary
Seasoned entrepreneur and operations manager with a proven track record in staff leadership and financial planning. At Allen Richards & Co., enhanced operational efficiency and customer satisfaction. Skilled in inventory management and fostering team collaboration. Achieved significant cost savings and operational improvements, demonstrating a strong blend of analytical and interpersonal skills.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Restaurant Owner
Self Employed
07.2024 - 12.2024
- Implemented effective inventory management systems to minimize waste and control food costs.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
- Developed and implemented comprehensive business plan to maximise restaurant success.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Agritech Entrepreneur
Self Employed
09.2020 - 07.2024
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
- Determined business plan, mission statement, and vision.
- Led a team of professionals, fostering a culture of creativity, collaboration, and performance excellence.
- Analyzed sales data to identify trends, adjusting marketing strategies to capture new market segments.
- Spearheaded community outreach initiatives, building brand awareness and contributing positively to local community.
- Implemented employee training programs, improving team skills and fostering culture of continuous learning and development.
- Reduced operational expenses, reviewing and adjusting budgets to align with financial goals.
- Achieved sustainable business practices, sourcing eco-friendly materials and minimizing waste in production process.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Coordinator
Allen Richards & Co. Pvt. Ltd.
02.2016 - 12.2018
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Entered data, generated reports, and produced tracking documents.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Gathered and organized materials to support operations.
- Conducted comprehensive market research to inform strategic planning.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Monitored front areas so that questions could be promptly addressed.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Operations Manager
Central Arya Road Transport Pvt Ltd
07.2015 - 12.2015
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Analyzed and reported on key performance metrics to senior management.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Certificate - Aquaponics
Murray Hallam Aquaponics Design Course
Brisbane, Australia 04.2001 -
BBA - E-Banking & Finance
Manipal University
Manipal 04.2001 -
Skills
Staff leadership
Labor cost controls
Staff management
Operations management
Portioning
Staff supervision
Customer engagement
Financial planning
Business planning
Delivery coordination
Inventory management
Marketing strategy implementation
Timeline
Restaurant Owner
Self Employed
07.2024 - 12.2024
Agritech Entrepreneur
Self Employed
09.2020 - 07.2024
Coordinator
Allen Richards & Co. Pvt. Ltd.
02.2016 - 12.2018
Operations Manager
Central Arya Road Transport Pvt Ltd
07.2015 - 12.2015
Certificate - Aquaponics
Murray Hallam Aquaponics Design Course
04.2001 -
BBA - E-Banking & Finance
Manipal University
04.2001 -