Rishab Sharma
Self Employed
Kolkata
Summary
Seasoned entrepreneur and operations manager with a proven track record in staff leadership and financial planning. At Allen Richards & Co., enhanced operational efficiency and customer satisfaction. Skilled in inventory management and fostering team collaboration. Achieved significant cost savings and operational improvements, demonstrating a strong blend of analytical and interpersonal skills.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Restaurant Owner
Self Employed
07.2024 - 12.2024
- Implemented effective inventory management systems to minimize waste and control food costs.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
- Developed and implemented comprehensive business plan to maximise restaurant success.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Agritech Entrepreneur
Self Employed
09.2020 - 07.2024
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
- Determined business plan, mission statement, and vision.
- Led a team of professionals, fostering a culture of creativity, collaboration, and performance excellence.
- Analyzed sales data to identify trends, adjusting marketing strategies to capture new market segments.
- Spearheaded community outreach initiatives, building brand awareness and contributing positively to local community.
- Implemented employee training programs, improving team skills and fostering culture of continuous learning and development.
- Reduced operational expenses, reviewing and adjusting budgets to align with financial goals.
- Achieved sustainable business practices, sourcing eco-friendly materials and minimizing waste in production process.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Coordinator
Allen Richards & Co. Pvt. Ltd.
02.2016 - 12.2018
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Entered data, generated reports, and produced tracking documents.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Gathered and organized materials to support operations.
- Conducted comprehensive market research to inform strategic planning.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Monitored front areas so that questions could be promptly addressed.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Operations Manager
Central Arya Road Transport Pvt Ltd
07.2015 - 12.2015
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Analyzed and reported on key performance metrics to senior management.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Certificate - Aquaponics
Murray Hallam Aquaponics Design Course
Brisbane, Australia 04.2001 -
BBA - E-Banking & Finance
Manipal University
Manipal 04.2001 -
Skills
Staff leadership
Timeline
Restaurant Owner
Self Employed
07.2024 - 12.2024
Agritech Entrepreneur
Self Employed
09.2020 - 07.2024
Coordinator
Allen Richards & Co. Pvt. Ltd.
02.2016 - 12.2018
Operations Manager
Central Arya Road Transport Pvt Ltd
07.2015 - 12.2015
Certificate - Aquaponics
Murray Hallam Aquaponics Design Course
04.2001 -
BBA - E-Banking & Finance
Manipal University
04.2001 -
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