RISHABH BERI
DEPUTY MANAGER
GHAZIABAD
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet business operational demands.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
DEPUTY MANAGER
HDFC BANK
GHAZIABAD
01.2023 - Current
- Recognized as the top-performing individual for the months of April 2023 and June 2023.
- Promoting and offering a range of financial products, including savings and current accounts, fixed deposits, insurance policies, and mutual funds through cross-selling techniques.
- Managed the account initiation process, which involved the opening of savings, current, and demat accounts.
- Managed and reviewed customer KYC (Know Your Customer) documents.
- Managed the resolution of complaints by ensuring timely and appropriate responses to customer queries, whether made in person, over the phone, or via email.
- Ensured the achievement of the cost-to-income ratio and cross-sell ratio targets.
Growth Analyst
CUELEARN PVT. LTD.
GURGAON
05.2022 - 01.2023
- Serving as a team leader, responsible for guiding and overseeing an international team within the company.
- Performed market research, conducted analyses, and generated comprehensive reports.
- Identified target markets and assessed product demand.
- Formulated strategic approaches for data collection using data analysis tools.
- Identified missed opportunities and increased marketing and sales productivity through enhanced analysis and research efforts.
- Established and maintained a database containing information collected through research efforts.
Operations Associate
CUELEARN Pvt. Ltd
GURGAON
01.2021 - 05.2022
- Engaged with clients who participated in product demonstrations and successfully converted them into sales through effective pitching.
- Initiated contact with potential customers using the provided database and established connections through phone calls .
- Gathered and consistently updated customer information within the CRM (Customer Relationship Management) database.
- Collaborated closely with colleagues across various departments to execute growth strategies.
- Kept and organized a to-do list, ensuring tasks were prioritized and followed up on to meet deadlines.
INTERNSHIP
BCCL TIMES GROUP
NOIDA
05.2019 - 07.2019
- A Study to Understand Consumer Dynamism for The Times Of India In Respect to the sales promotion strategy adopted By them.
- Engaged with customers through various communication channels, including phone, email, and face-to-face interactions, in order to deliver pertinent information.
- Utilized data mining techniques to ascertain and comprehend reader sentiments towards The Times Of India, as well as to gauge the influence of their sales promotion strategy.
- Generated reports detailing current trends and consumer preferences.
Education
MBA - Marketing And Sales
AMITY BUSINESS SCHOOL
NOIDA 07.2018 - 06.2020
BBA - Marketing Management And Research
Bharti Vidyapeeth University
Pune 07.2015 - 04.2018
Skills
Microsoft Office (Excel, PowerPoint, Word)undefined
Accomplishments
- AMITY UNIVERSITY
- Successfully completed senior thesis titled The Role of Graphic
- Design in Brand Management
- Dean's Lister, 2016
- Member, 2014-2016, Digital Media Club
- MASTERS OF BUSINESS ADMINISTRATION IN (MARKETING & SALES) 2018 TO 2020
- BHARTI VIDYAPEETH UNIVERSITY
- President (2013), Secretary (2012), Digital Arts Club
- Illustrator, 2011-2013, Beechtown Academy Newspaper
- Member, 2011, Beechtown Theater Group
- BACHELORS OF BUSINESS ADMINISTRATION 2015 TO
- BCCL TIMES GROUP MAY2019 – JULY2019
- A Study to Understand ConsumerDynamism for The Times Of
- India In Respect to the sales promotion strategy adopted By them
- Determined and found the reader's attitude towards The Times
- Of India Understood the impact of sales promotion strategy adopted by them with the help of data mining
- Prepared reports on trends and consumer preferences
Certification
HDFC BANK JUNE 2017 - JULY 2017
Timeline
DEPUTY MANAGER
HDFC BANK
01.2023 - Current
Growth Analyst
CUELEARN PVT. LTD.
05.2022 - 01.2023
Operations Associate
CUELEARN Pvt. Ltd
01.2021 - 05.2022
INTERNSHIP
BCCL TIMES GROUP
05.2019 - 07.2019
MBA - Marketing And Sales
AMITY BUSINESS SCHOOL
07.2018 - 06.2020
BBA - Marketing Management And Research
Bharti Vidyapeeth University
07.2015 - 04.2018
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