Rishabh Bhalerao
Mumbai
Summary
An aspiring hotelier and an avid learner, willing to put in the work required to be amongst the best in my trade. Open to new challenges and developing a problem solving mindset.
Focused, known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
Work History
Assistant Store Manager
Starbucks
06.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Industrial Exposure Trainee
Mumbai IHCL SeleQtion
08.2021 - 11.2021
Fashion Consultant
The Raymond Shop
04.2019 - 03.2020
Education
Bachelor of Science - Hospitality and Hotel Administration
01.2020 - 01.2023
Junior College - HSC
01.2017 - 01.2019
GPA: 47%
High School - SSC
01.2007 - 01.2017
GPA: 60%
Skills
Team Player
Time management
Operations oversight
Hospitality
Problem solving
Customer relations
Customer service
Team management
Linguisticproficiencies
- English
- Hindi
- Marathi
Extracurriculars
Volunteering at Premdan NGO
Timeline
Assistant Store Manager - Starbucks
06.2023 - Current
Industrial Exposure Trainee - Mumbai IHCL SeleQtion
08.2021 - 11.2021
Institute of Hotel Management - Bachelor of Science, Hospitality and Hotel Administration
01.2020 - 01.2023
Fashion Consultant - The Raymond Shop
04.2019 - 03.2020
Elphinstone College - Junior College, HSC
01.2017 - 01.2019
St. Pius X High School - High School, SSC
01.2007 - 01.2017