Rishabh Choudhary
Jaipur
Summary
Experienced in managing production workflows with focus on optimising processes and enhancing team performance. Proven track record in driving operational improvements and ensuring timely delivery of high-quality products. Strong communication skills and collaborative approach to problem-solving. Dedicated Production Manager skilled in delivering exceptional customer service and managing online sales platforms. Engages with clients to provide tailored jewellery solutions and resolves queries with clarity and efficiency. Achieves sales targets through data analysis and market research.
Overview
10
10
years of professional experience
Work History
Production Manager
STARSKY INC.
Jaipur
01.2020 - Current
- Collaborated with team members to meet and exceed targets.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Engaged with customers to identify needs and enhance service delivery.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Prepared various written communications, documents and reports to ensure clarity and accuracy.
Manager
Shree laxmi jewellers
Jaipur
01.2017 - 12.2020
- Managed online sales platform, updating product listings and responding to customer enquiries promptly.
- Analysed sales data to identify best-selling items and adjust production plans accordingly.
- Conducted market research to stay abreast of current trends in jewellery design and consumer preferences.
- Delivered exceptional customer service, advising on jewellery care and helping clients select perfect pieces.
- Designed custom jewellery pieces to meet client specifications, incorporating precious metals and gemstones.
- Skilfully repaired damaged jewellery, including resizing rings, re-setting stones, and soldering broken chains.
- Adjusted jewellery to match specific requirements to satisfy customers' desires.
Education
Bachelor of Arts - Bachelor of Arts
University of Technology
Jaipur, IN-RJ01-2023
Skills
- Production scheduling
- Manufacturing leadership
- Quality control
- Inventory management
- Customer relationship management
- Data analysis
- Strategic planning
- Customer relationship building
Timeline
Production Manager
STARSKY INC.
01.2020 - Current
Manager
Shree laxmi jewellers
01.2017 - 12.2020
Bachelor of Arts - Bachelor of Arts
University of Technology