Rishabh Deovansh
Lucknow
Summary
With a PGDM in Operations and Marketing, I am dedicated to enhancing operational efficiency and driving brand growth. As a Key Accounts Manager at Hostello India Pvt Ltd, I oversee operations and finance for 2 micromarkets and 4 properties out of a portfolio of 20. Working closely with the sales team, I helped increase bookings by 20% and enhanced occupancy forecasting accuracy by 25% through data-driven insights. My proficiency in Excel, PowerPoint, Chatgpt enables me to identify trends and deliver impactful solutions, positioning me as a valuable asset to any organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Operations Manager
Hostello India Pvt. Ltd
Lucknow
04.2024 - Current
- Overseeing a team for the micromarket in Hazratganj Market
- Managing the exclusive COE batch of Aakash and the exclusive VPRP batch of PW
- Handling maintenance, staffing, approvals, and B2B meetings related to operations
- Maintaining imprest accounts, collection reports, and occupancy reports to ensure operational efficiency
Procurement Executive
Bowls and Boxes
06.2021 - 05.2022
- Managing and optimizing the procurement processes
- Ensuring smooth and efficient operations
- Collaborating with team members to improve demand allocation
Hospitality Intern
Accor
- Assisted in organizing and executing events, resulting in a 20% increase in customer satisfaction ratings
- Collaborated with the management team to streamline the guest check-in process, reducing wait times by 15%
- Conducted market research and implemented new customer loyalty programs, leading to a 10% increase in repeat business
Supply Chain Intern
Captain Fresh
- Analyzed supply chain data to identify cost-saving opportunities, resulting in a 10% reduction in transportation expenses
- Assisted in streamlining inventory management processes, leading to a 15% decrease in stockouts and a 20% increase in inventory turnover
- Collaborated with cross-functional teams to optimize logistics operations, enhancing on-time delivery performance by 12%
Education
MBA/PGDM -
Jaipuria Institute of Management
Lucknow, INDIA12.2024
BHM -
Institute of Hotel Management
12.2021
Skills
- Excel, Powr Bi
- Supply Chain Management
- Key Accounts Management
- Technical Collaboration
- Procurement
- Quality Control
- Data Accuracy and Integrity
- Process Improvement
- Communication
Certification
- Lean Six Sigma White Belt Certification
- Data Analytics for Lean Six Sigma
- Digital Marketing
- Building Critical Path Visualization in Tableau & Excel
Languages
- HINDI
- ENGLISH
Timeline
Business Operations Manager
Hostello India Pvt. Ltd
04.2024 - Current
Procurement Executive
Bowls and Boxes
06.2021 - 05.2022
Hospitality Intern
Accor
Supply Chain Intern
Captain Fresh
MBA/PGDM -
Jaipuria Institute of Management
BHM -
Institute of Hotel Management
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