Rishabh Dhingra
New Delhi
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
AREA MANAGER - DEBT MANAGEMENT SERVICES
Bajaj Finserv
09.2020 - Current
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Conducted investigations of customer accounts and payment histories.
- Demonstrated leadership skills in managing projects from concept to completion.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met existing customers to review current services and expand sales opportunities.
Strategic Management
Maharishi Ayurveda
03.2020 - 08.2020
- Developed and implemented departmental goals, plans and standards consistent with administrative, legal and ethical requirements of organization.
- Planned and monitored staff hiring, disciplinary actions and continuing education initiatives.
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
Product Trainee
Bajaj Finance Ltd
01.2019 - 04.2019
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues
- Sold products by developing relationships with network
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Initiated new sales and marketing plans for product roll- outs, including developing sales, distribution and media strategy.
Sales Associate
Policy Bazaar
04.2013 - 05.2018
- Sold Health insurance products to individuals and affinity groups within assigned territory using consultative selling techniques
- Increased sales Number by offering consultation on products and services and applying customer service and upselling techniques
- Engaged with customers to effectively build rapport and lasting relationships
Sales Representative
Apple Gadgets and Repair
- 01.2016
- Monitored social media and online sources for industry trends
- Drove operational improvements which resulted in savings and improved profit margins
- Resolved after sales problems, improved operations and provided exceptional client support
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Bachelor of Computer Applications - undefined
Jagannath International Management School
Kunj, DelhiMaster of Business Administration - Sales And Marketing
ICFAI BUSINESS SCHOOL
06.2018 - 06.2020
Skills
Sales target monitoring
Client Service
Adapt to diverse groups
Cross-selling abilities
Highly motivating
Timeline
AREA MANAGER - DEBT MANAGEMENT SERVICES
Bajaj Finserv
09.2020 - Current
Strategic Management
Maharishi Ayurveda
03.2020 - 08.2020
Product Trainee
Bajaj Finance Ltd
01.2019 - 04.2019
Master of Business Administration - Sales And Marketing
ICFAI BUSINESS SCHOOL
06.2018 - 06.2020
Sales Associate
Policy Bazaar
04.2013 - 05.2018
Sales Representative
Apple Gadgets and Repair
- 01.2016
Bachelor of Computer Applications - undefined
Jagannath International Management School