Rishabh Dixit
Product Specialist
Mumbai
Summary
A diligent & result driven business development professional with expertise in understanding the Business and Technologies of the company & deliver high-quality results. Over achieved assigned target revenue given by organization YOY. Articulate and well-spoken Product Specialist bringing 3 years of experience to Unified Collaboration organizations. Delivers effective sales presentations in both small and large group settings. Proficiency in vendor & customer relation. Team player with positive and upbeat attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated UCC professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Product Specialist
Inflow Technologies
Mumbai
03.2019 - Current
- Led the UCC Business in West region helping customers/partners drive the transformation journey and solve their business challenges within stipulated time
- Building consultative led sales, technology solutions and high value services to channel partners in the adoption and deployment of collaborative technologies and processes
- Educate Tier-2 & Tier 3 Business Partners and partner's sales reps on the latest product portfolio, offers, Technology upgrade and products partners program
- Working closely with Engineering and appropriate OEM’s and third parties to contribute to end- to-end solution propositions ensuring solution viability and deliver ability
- Develop and lead sales pipeline, prospect, assess sales and establish the right cadence to ensure optimal inventory levels at all times
- Managing and working with 200+ partners and generating leads to convert each opportunity into
- Poly, Audiocodes, Barco, Plantronics business in Mumbai Territory.
- Managing activities pertaining to negotiating/ finalization of deals (techno commercial bids /RFP’s) for smooth execution of Enterprise sales & order processing.
- Provide Trainings time to time to the registered partners
- Prestigious Projects: RBS Bank: Plantronics Business of 8.5 Cr with Vega Global and JSW: Unify Business of 5.5 Cr with Exato Technologies Apollo: Polycom & PLT Business of 1.5 Cr with Team Computers.
- Researched product's technical specifications and accurately communicated information.
- Upsold products and services to increase company revenue 22% beyond targets.
- Retained existing clients and developed 40 new accounts by extending high quality and efficient support service.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
Senior Presales Consultant
Beetel TeleTech Ltd
Mumbai
09.2014 - 02.2019
- Established a presales team, conducting and organizing training & boot camps showcasing the latest technology trends and the new product launches
- Responsible for solution design and consultation for Unified Communication & Contact Center solutions from Avaya & Unify.
- Coordinating with partners and vendors for the design of Avaya based EPABX solutions and Video- Conferencing Collaboration solutions.
- Working on RFP’s, tender documents and compliance, helping the partners gather requirements and propose optimize solutions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Handled 40-50 calls per day to address customer requirement and inquiries and concerns. And then accordingly we will make the optimize the proper BOQ which are as per customer expectation.
- Worked flexible hours across night, weekend and holiday shifts.
- Collaborated with team members to achieve target results.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Monitored company inventory to keep stock levels and databases updated.
Executive
Wipro Infotech, Brightstar Telecommunication Ltd
Gurgaon
07.2013 - 08.2014
- Key responsibilities
- Worked as an L1 engineer in Remote Infrastructure Support – LAN support
- Installing, Configuring and Troubleshooting of Networking Equipment
- Managing IP phone and monitoring network alarms
- Quality Monitoring for Ticketing tool Remedy
Education
APDS - Avaya Networking Solutions in -
Assisi Convent Senior
Secondary School
APSS - Avaya Enterprise Team Engagement Solutions - undefined
APSS - Avaya Networking Solutions in 22-03 - undefined
APSS - Avaya Video Conferencing Solutions - undefined
B.Tech - Electronics and Communication Engineering
ICFAI University
XII - Science Education
Birla Senior Secondry School
Pilani 07.2006 - 06.2007
Highschool -
Assis Convent Senior Secondry School
Etah 07.2005 - 07.2006
Skills
High technical skills
Hobbies: Listen to Music
Listening to music lowers stress and elevates your mood. It strengthens learning and memory abilities too.
Timeline
Product Specialist
Inflow Technologies
03.2019 - Current
Senior Presales Consultant
Beetel TeleTech Ltd
09.2014 - 02.2019
Executive
Wipro Infotech, Brightstar Telecommunication Ltd
07.2013 - 08.2014
XII - Science Education
Birla Senior Secondry School
07.2006 - 06.2007
Highschool -
Assis Convent Senior Secondry School
07.2005 - 07.2006
APDS - Avaya Networking Solutions in -
Assisi Convent Senior
Secondary School
APSS - Avaya Enterprise Team Engagement Solutions - undefined
APSS - Avaya Networking Solutions in 22-03 - undefined
APSS - Avaya Video Conferencing Solutions - undefined
B.Tech - Electronics and Communication Engineering
ICFAI University
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