Rishabh Dixit
Gurugram
Summary
I am a detail-oriented professional with a comprehensive understanding of finance operations including Accounts Receivable, Order to Cash processes, specializing in credit risk evaluation, financial analysis, portfolio monitoring, and driving process improvements. I've proficiency in SAP, Oracle, and Salesforce, with proven track record of mitigating credit risk, optimizing collections, and improving revenue through efficient credit assessments and risk strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
COLLECTION ANALYST
CRETE PA PROFESSIONAL ALLIANCE
GURUGRAM
11.2025 - Current
- Processed and applied customer payments (ACH, Wire, Lockbox, Checks, Credit Card) in NetSuite and SAP with high accuracy and adherence to SLAs.
- Managed end-to-end cash posting activities including unapplied cash clearing, on-account payments, and advance receipts.
- Performed daily bank reconciliation and resolved unidentified/unmatched cash using remittance details and customer coordination.
- Utilized CP Practice for workflow management, cash tracking, and reporting activities.
- Investigated short payments, overpayments, deductions, and chargebacks in coordination with Collections and Billing teams.
- Reduced unapplied cash backlog by proactively following up with customers and maintaining structured aging trackers.
- Supported month-end close activities including AR reconciliation, cash reports, and audit documentation.
- Ensured compliance with SOX controls and internal financial policies during cash posting and reporting.
- Generated daily cash application reports, unapplied cash aging reports, and bank reconciliation statements for management review.
- Handled refund processing, credit memo applications, and write-offs as per company guidelines.
- Worked closely with cross-functional teams (Sales, Billing, Credit & Collections) to improve cash flow and DSO.
- Maintained high accuracy levels while processing high-volume transactions within tight deadlines.
Credit and Collection Analyst
Agilent Technologies
Gurugram
10.2021 - 11.2025
- Conducted financial statement analysis (balance sheet, income statement, cash flow) to assess the creditworthiness of new and existing clients.
- Performed credit risk assessment using ratios such as current ratio, debt to equity.
- Monitored credit exposure and aging reports to track overdue accounts and mitigate potential risks.
- Reviewed and analyzed trade references, credit reports (D&B, Experian) and external ratings to evaluate customer profiles.
- Recommended credit limits and payment terms in alignment with company policies and risk appetite.
- Partnered with sales and collections teams to resolve disputes, accelerate cash inflows, and reduce DSO (Days Sales Outstanding).
- Ensured compliance with company credit policy, SOX controls, and regulatory requirements.
- Conducted training sessions and knowledge sharing for new hires and existing team members, improving overall team efficiency and accuracy.
- Collaborated with cross-functional teams including sales, credit, billing, and tax to resolve escalations and streamline end-to-end OTC processes.
- Partnered with tax and compliance teams to review and resolve tax-related customer objections tied to collections.
Process Developer
Genpact Limited
Gurugram
10.2020 - 10.2021
- Conduct thorough analysis of financial statements, credit reports, and other relevant data to assess the creditworthiness of individuals and businesses.
- Lead credit risk assessment for 100+ corporate accounts monthly, analyzing financial statements, credit reports (D&B), and setting credit limits.
- Evaluate potential risks associated with lending and make recommendations based on findings.
- Prepare detailed credit reports and summaries for senior management and stakeholders.
- Customer Interaction: Communicate with clients to gather necessary financial information and clarify any discrepancies.
- Documentation: Maintain accurate and up-to-date records of all credit analysis activities and decisions.
- Collaboration: Work closely with other departments, such as sales and collections, to ensure a seamless credit approval process.
Dispute Analyst
Accenture
Noida
06.2019 - 10.2020
- Deductions Management: Analyzed and resolved customer deductions, including trade promotions, pricing discrepancies, and returns, collaborating with sales and customer service teams to address and prevent recurrence.
- Researched accounts and completed due diligence to resolve collection problems.
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Process Associate
Genpact Limited
Gurugram
06.2016 - 06.2019
- Managed AR processes, aging reports, and implemented collection strategies to ensure timely payments and reduce overdue balances.
- Oversaw order entry, invoicing, billing, and cash application, ensuring accuracy and efficiency.
- Analyzed trends and prepared financial reports on collections efficiency, providing actionable insights to senior management for process improvement.
Education
BBA -
National PG College
01.2016
Skills
- Credit Assessment & Financial Analysis
- Order to Cash Operations
- Credit Risk Evaluation & Mitigation
- Portfolio Monitoring & Reporting
- SAP
- Oracle
- Salesforce
- Experian
- Team Mentorship and Coaching
- Cross functional Collaboration
- Strong Analytical and Problem-Solving Skills
- Excellent Communication and Stakeholder Management
- Microsoft Excel
- Microsoft Word
- PowerPoint
Certification
- Lean Six Sigma certification focusing on process improvement.
- Advanced coursework in Financial Statement Analysis, Risk Management
Timeline
COLLECTION ANALYST
CRETE PA PROFESSIONAL ALLIANCE
11.2025 - Current
Credit and Collection Analyst
Agilent Technologies
10.2021 - 11.2025
Process Developer
Genpact Limited
10.2020 - 10.2021
Dispute Analyst
Accenture
06.2019 - 10.2020
Process Associate
Genpact Limited
06.2016 - 06.2019
BBA -
National PG College