Summary
Overview
Work History
Education
Skills
Personal Details
Certification
PERSONAL DETAIL
Timeline
Generic

RISHABH GALODIYA

B.com
Dewas

Summary

To work on challenging position in an esteemed organization where, I can utilize my education to grow with organization laterally and vertically along with an element of trust and responsibility Persistent Recovery Agent committed to providing excellent customer service and preventing impending loss through negotiation and the enforcement of collection campaigns. Gifted at negotiating settlements or monthly payment allowances and assisting debtors in setting up payment plans.

Overview

5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Recovery Agent

Rajat Associates
04.2019 - 04.2020
  • Managed multiple accounts simultaneously while adhering to strict deadlines for payments or legal actions as necessary.
  • Enhanced client satisfaction with timely updates on the progress of their accounts, maintaining professional relationships.
  • Developed customized payment plans tailored to individual debtor''s financial situations, leading to increased repayment rates.
  • Collaborated with legal teams to ensure compliance with federal and state regulations during the recovery process.

Collection Manager

Mahankal Associates
05.2020 - 05.2022
  • Promoted a culture of continuous improvement within the collections department by regularly soliciting feedback from team members and implementing changes based on their recommendations.
  • Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
  • Maintained accurate records of all collection activities, providing transparency to stakeholders and senior management.
  • Established clear performance expectations for collections staff members, fostering an environment focused on accountability and results-driven action plans.

Agency Manager

Ivangel Sales & Services Pvt Ltd
05.2022 - 02.2023
  • Leveraged technology platforms for efficient management of client accounts, policy changes, claims processing, and billing inquiries.
  • Led monthly team meetings to review performance metrics, address challenges, and celebrate successes as a cohesive unit.
  • Facilitated open communication channels within the agency environment that promoted collaboration towards shared goals among staff members.
  • Managed agency budget and finances, implementing cost-saving measures while maintaining a high level of service quality for clients.

Team Leader Manager

AU BANK
02.2023 - 09.2023
  • Boosted team morale and productivity with regular performance reviews, feedback sessions, and recognition of accomplishments.
  • Managed a diverse portfolio of accounts, ensuring consistent collections success across various industries.
  • Streamlined processes for quicker debt recovery, implementing standardized procedures and best practices.
  • Increased revenue recovery by consistently meeting and exceeding monthly collection targets.
  • Spearheaded initiatives to improve internal training programs, increasing overall team effectiveness in debt recovery strategies.
  • Improved collections efficiency by establishing clear guidelines and expectations for team members.
  • Implemented new software systems to streamline data management, improving overall operational efficiency.
  • Mentored junior staff members to develop essential skills required for successful collections efforts.

Collections Manager

Kotak Mahindra Bank
09.2023 - Current
  • Developed customized payment plans for financially distressed customers, enabling successful debt recovery while maintaining customer satisfaction.
  • Increased recoveries by negotiating favorable repayment terms for clients and customers.
  • Improved overall collections efficiency by implementing strategic collection plans and processes.
  • Created comprehensive reports on collection activities, highlighting key performance indicators and areas for improvement.
  • Monitored industry trends and best practices to continuously improve collections operations.
  • Led cross-departmental initiatives aimed at minimizing bad debts exposure through early detection of warning signs in customer behavior patterns.
  • To look after all tractor collection from bucket1- x bucket.
  • Implementation of legal tools sec.19 section7 arbitration awards and 138 warrants
  • looking after largest cluster of kotak mahindra which comprises 3052apac valued 8554.500596lakh of tractor



Education

B.Com -

Devi Ahilya Vishwavidyalaya
Indore, M.P.
01.2023 - 04.2025

12th - undefined

BCG Higher Secondary School
Dewas, M.P.

10th - undefined

Vindhyachal Academy
Dewas, M.P.

Upsc Aspirant

Khan Study Group
Bhopal

Skills

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Personal Details

NAM

Certification

Professional excel

PERSONAL DETAIL

Name- Rishabh Galodiya

Father's Name- Gajraj singh Galodiya

Mother's Name- Sunita Galodiya

Date of Birth- 13/05/1995

Gender- Male

Status- Married

Address- 26, Mangal Murti Nagar, Dewas, M.P. 455001

Mobile No.- 9770777700

Timeline

Collections Manager

Kotak Mahindra Bank
09.2023 - Current

Team Leader Manager

AU BANK
02.2023 - 09.2023

B.Com -

Devi Ahilya Vishwavidyalaya
01.2023 - 04.2025

Agency Manager

Ivangel Sales & Services Pvt Ltd
05.2022 - 02.2023

Collection Manager

Mahankal Associates
05.2020 - 05.2022

Recovery Agent

Rajat Associates
04.2019 - 04.2020

12th - undefined

BCG Higher Secondary School

10th - undefined

Vindhyachal Academy

Upsc Aspirant

Khan Study Group

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