RISHABH GUPTA
Manager operations
C 802VVIP homes gaur city 2 Greater Noida
Summary
Constantly find ways to streamline office operations l Jump at opportunities to assist colleagues and management team Dedicated Logistics Manager contributing solutions to performance issues and high freight costs. Knowledgeable in new employee training and safety procedures. Offers a successful career history comprising more than 7 years.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Manager Customer Relation & LIAISON
Avante Premium Apartments
01.2015 - 03.2017
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed senior-level personnel working in marketing and sales capacities.
Manager logistics & Administration
Rama Paper Mills Ltd.
04.2017 - 03.2018
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Optimized returns and investments by effectively managing and directing distribution operations.
- Kept corporate departments and customers updated on critical shipments.
- Directed shipping and receiving of wide range of products daily.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Monitored logistics performance and identified improvement opportunities.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Led third-party vendors in achieving delivery time and cost targets.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
Manager Logistics & operation
City one travels PVT LTD
04.2018 - 01.2022
- Cross-trained existing employees to maximize team agility and performance.
- Po creation for all the contracted vendors
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Directed shipping and receiving of wide range of products daily.
- Led third-party vendors in achieving delivery time and cost targets.
- Monitored logistics performance and identified improvement opportunities.
- Vehicle placement for inbound and outbound logistics operations.
Deputy Manager of Operations
Umesh Modi Group
02.2022 - Current
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Kept corporate departments and customers updated on critical shipments.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Monitored logistics performance and identified improvement opportunities.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Led third-party vendors in achieving delivery time and cost targets.
- Tracked production and quality control systems to proactively identify deficiencies.
- Po creation for all the contracted vendors.
- Preparation of SRN.
- Invoices booking in system.
- Developed and maintained relationships with customers and suppliers through account development.
- Payment followups with finance team.
- Coordination with transporters for e-way bill.
- Looking after inland logistics of sugar & medical products for Modi distillery modinagar.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Organized records of vehicles, schedules and completed orders.
- Reviewed established business practices and improved processes to reduce expenses.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Conducted research to address shipping errors and packaging mistakes.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Reconciliation of purchase material from store team.
- Unloading of vehicles in factory with ensuring no detention.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Education
Bachelor of Business Administration (BBA) -
M.J.P Rohilkhand University
Bareilly 01.2016 - 04.2019
Master of Business Administration (MBA) -
Swami Vivekananda Subharti University
Meerut 01.2019 - 04.2021
Skills
Staff Development
undefinedPersonal Qualifications
- Bachelor of Business Administration (BBA), M.J.P Rohilkhand University, Bareilly, 2016, 2019
- Master of Business Administration (MBA), Swami Vivekananda Subharti University, Meerut, 2019, 2021
Personal Attributes
I am accustomed to accepting responsibilities and delegating authority and I am capable of working with and through people at all levels.
Personal Information
- Date of Birth: 01/13/1997
- Nationality: Indian
- Marital Status: Unmarried
Disclaimer
I hereby declare that the information provided above is true to the best of my knowledge and belief.
Timeline
Deputy Manager of Operations
Umesh Modi Group
02.2022 - Current
Master of Business Administration (MBA) -
Swami Vivekananda Subharti University
01.2019 - 04.2021
Manager Logistics & operation
City one travels PVT LTD
04.2018 - 01.2022
Manager logistics & Administration
Rama Paper Mills Ltd.
04.2017 - 03.2018
Bachelor of Business Administration (BBA) -
M.J.P Rohilkhand University
01.2016 - 04.2019
Manager Customer Relation & LIAISON
Avante Premium Apartments
01.2015 - 03.2017
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