Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Rishabh Gupta

Gurgaon

Summary

Experienced Analyst with a strong background in risk and fraud analysis. Currently, I am employed at Walmart as an Analyst, where I utilize my expertise as a senior member of the SRT Team (Secondary Review Team/ Quality Analyst). My specialization lies in fraud investigation within the Credit and Debit card industry. Prior to this role, I worked as an AML investigator with Global Banking Firms, gaining valuable experience in MasterCard operations. With a solid understanding of financial regulations and compliance protocols, I am committed to ensuring the security and integrity of financial systems.

Overview

4
4
years of professional experience

Work History

Analyst

Walmart Global Tech.
Gurgaon
07.2022 - Current
  • Developed and implemented a supplier scorecard system, resulting in improved supplier performance monitoring, enhanced compliance tracking, and more efficient management
  • Streamlined supplier on/off boarding procedures, ensuring adherence to company policies and reducing onboarding time by 20%
  • Checked and verified vendor names for accuracy prior to processing payments, reducing errors and improving financial record-keeping.
  • Facilitated the onboarding of new vendors, assigning supplier numbers for Walmart procurement, and ensuring smooth integration into the supply chain.
  • Ensured accuracy of check reviews and reconciliations, mitigating financial risks associated with payment processing
  • Conducted comprehensive review and validation of banking details using internal tools, minimizing errors and enhancing financial security
  • Analyzed data from multiple sources, including credit card companies, banks, and payment processors, to identify and mitigate risks associated with suspicious activity
  • Worked with law enforcement personnel to resolve complex fraud cases, ensuring minimal financial impact and maintaining company reputation.
  • Managed operations efficiently, maintaining quality standards and ensuring timely delivery of products and services
  • Assisted the global sourcing team in supplier selection, conducting thorough evaluations and negotiations to ensure optimal pricing and terms
  • Collaborated with various vendors in different categories, such as REP, Supply Chain, Construction, Mechanical services, and Professional Services, to ensure the procurement of high-quality products and services
  • Independently processed immigration letters as an additional duty, ensuring compliance with immigration regulations and maintaining a smooth workflow.
  • Actively participated in meetings with management teams, contributing to discussions on strategies for reducing fraud risk and improving overall procurement efficiency.

Senior Team Member

Bank of America
Gurgaon
11.2020 - 05.2022
  • Conducted diligent reviews for third-party deposits in customer's accounts, ensuring the highest level of scrutiny and attention to detail.
  • Diligently verified the authenticity and legitimacy of fund sources
  • Efficiently issued checks, following a thorough verification process to ensure the actual origin of funds, promoting financial integrity
  • Implemented deposit hold procedures for customer and third-party deposits, meticulously adhering to regulatory and compliance standards
  • Performed thorough chargeback analysis, utilizing advanced analytical skills to resolve transactions in the best interest of the company
  • Collaborated closely with peers and managed services leadership, effectively communicating chargeback and fraud trends, while sharing best practices and innovative ideas
  • Demonstrated a keen eye for risk patterns, promptly identifying and escalating potential risks for further discussion and strategic planning
  • Maintained accurate financial records, ensuring the timely preparation and delivery of daily financial reports to facilitate informed decision-making
  • Conducted customer profile checks for offset purposes, proactively identifying potential risks and fraudulent activities, and taking appropriate measures to mitigate them
  • Proactively escalated queries and issues to management when necessary, providing comprehensive and timely updates to facilitate prompt resolution
  • Managed the queue efficiently, prioritizing tasks and ensuring the timely closure of accounts within established time limits
  • Maintained an active role in the team, contributing to a collaborative and high-performing work environment
  • Consistently adhered to operation excellence criteria, continuously striving for improvement and efficiency in all aspects of work
  • Skillfully prepared and organized emails using Outlook, maintaining accurate records for easy reference and efficient communication
  • Fostered regular and open communication with the onshore team, ensuring a seamless flow of information and efficient coordination
  • Prepared accurate and informative Financial Data Entry System reports, providing valuable insights for decision-making processes

Education

MBA - Operations Management

STEP-HBTI Kanpur
Kanpur
06-2018

B.Com - Accounting and Finance

Lucknow University
Lucknow
01.2018

Class 12th - Commerce

Sumitra Inter College
Sitapur
01.2015

Class 10th - Science

Sumitra Inter College
Sitapur
01.2013

Skills

  • Fraud Detection and Prevention
  • Risk Assessment and Analysis
  • Chargeback Analysis
  • Queue Management
  • Operation Excellence
  • Regulatory Compliance
  • Escalation Management
  • Information Flow Coordination
  • Communication and Collaboration
  • Process improvement methodologies
  • Email Organization and Record Keeping
  • Financial Record Keeping and Data Analysis
  • Familiarity with administrative software and SAP
  • Customer Profile Checks and Account Closure Criteria
  • Proficient in using HOST, ARIBA, Service channel, Coupa, AMA (in-house tool) for supplier onboarding
  • Experienced in working with various operating systems including Windows, Word, Excel, PowerPoint
  • Knowledge of CRM Lexis Nexis, BASS, BOSS for efficient customer relationship management and data analysis

Affiliations

· Active member of Emergency Response Team in Walmart.

· Runner up of Foosball team in Walmart Sports League.

· SPOC of fun Friday in Walmart.

· Represented my team in TEAM MELA.

Accomplishments

  • Recognized as a recipient of the esteemed Bravo Award for exceptional performance and significant contributions in the workplace.

Timeline

Analyst

Walmart Global Tech.
07.2022 - Current

Senior Team Member

Bank of America
11.2020 - 05.2022

MBA - Operations Management

STEP-HBTI Kanpur

B.Com - Accounting and Finance

Lucknow University

Class 12th - Commerce

Sumitra Inter College

Class 10th - Science

Sumitra Inter College

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Rishabh Gupta