Rishabh Mahandiya
GURGAON
Summary
Seasoned revenue management professional with a proven track record of optimizing revenue streams through strategic pricing, market analysis, and efficient inventory management. Expertise in identifying untapped growth opportunities and implementing data-driven strategies to drive profitability. Skilled in leading cross-functional teams, fostering collaboration, and aligning efforts to achieve ambitious business objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Revenue Manager, OYO Thailand
OYO
Gurgaon
06.2024 - Current
- Lead revenue management for a portfolio of 323 properties and 20 Self-Operated Business (SOB) properties across Thailand.
- Delivered a 32% year-over-year (YoY) revenue increase, achieving 38% YoY growth in December.
- Optimize pricing strategies, forecast demand, and implement revenue-boosting initiatives.
- Collaborate with multiple stakeholders to ensure effective revenue generation and sustained market growth.
Revenue Manager, OYO Middle East
OYO
Gurgaon
08.2023 - 05.2024
- Oversaw revenue management for OYO properties across four countries: UAE, Saudi Arabia (KSA), Bahrain, and Oman.
- Managed cross-border operations and stakeholder relationships, driving market-specific strategies for revenue growth.
Team Lead, OYO International (India Excluded)
OYO
Gurgaon
04.2022 - 08.2023
- Led a team of 12 executives responsible for managing customer reviews, ratings, and response strategies across OYO’s international markets, excluding India.
- Ensured high customer satisfaction through proactive feedback management and effective issue resolution.
- Promoted to a different role after demonstrating exceptional leadership and performance in managing global customer experience initiatives.
Senior Executive, OYO International (India Exclude
OYO
Gurgaon
09.2019 - 08.2023
- Handled customer queries through email and direct chat support for OYO’s international markets (excluding India), resolving complex issues and maintaining service quality standards.
- Consistently met performance targets, leading to a promotion to Team Lead.
Associate
foodpanda
Gurgaon
07.2017 - 05.2018
- Provided real-time customer support via chat, addressing customer inquiries and ensuring a seamless user experience.
Education
MBA - Operations Management
Institute of Management Technology (IMT CDL)
Ghaziabad, UP01-2022
Bachelor in Commerce - Commerce
IEC University, Himachal Pradesh
Himachal Pradesh01-2021
Elementary Education - Commerce
Kendriya Vidyalaya
Gurgaon01-2014
Skills
- Data analytics
- Ethical marketing practices
- Public relations tactics
- Stakeholder management
- Business development
- Revenue generation
- Team management
- Project management
- Excel Pivot Tables
- Property Management Systems
Certification
- Excel Skills for Data Analytics and Visualization
- Lean Six Sigma Green Belt
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Revenue Manager, OYO Thailand
OYO
06.2024 - Current
Revenue Manager, OYO Middle East
OYO
08.2023 - 05.2024
Team Lead, OYO International (India Excluded)
OYO
04.2022 - 08.2023
Senior Executive, OYO International (India Exclude
OYO
09.2019 - 08.2023
Associate
foodpanda
07.2017 - 05.2018
MBA - Operations Management
Institute of Management Technology (IMT CDL)
Bachelor in Commerce - Commerce
IEC University, Himachal Pradesh
Elementary Education - Commerce
Kendriya Vidyalaya
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