Summary
Overview
Work History
Education
Skills
Certification
Professional Exposure
Keys
Disclaimer
Personal Information
Timeline
CustomerServiceRepresentative

Rishabh Mishra

IT Manager
Nagpur

Summary

Seeking full time carrier with an organization, which will permit me to use and contribute my abilities in organization development and also to enhance my knowledge & contribute towards its growth by committed and high-quality work. My motto in life is ‘’problems are opportunities & never accept defeat in life.”

Overview

4
4
years of professional experience
5
5
Certifications
3
3
Languages

Work History

VERTEX
01.2022 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.

SUMASOFT
01.2022 - Current

BHAVANI ASSOCIATES
01.2021 - Current
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.

IT Manager

SHRI DATTA AGENCYES PVT LTD
01.2021 - Current
  • Sales coordination
  • Payment collection
  • Team manage
  • Excel
  • Outlook
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Created and terminated user's accounts from start to finish in business applications.
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Built, repaired and installed computer-related hardware based on deployment procedures.
  • Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
  • Oversaw IT department operations and training.

IT Manager

Shankara Superspeciality Hospital
01.2021 - Current
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Oversaw IT department operations and training.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.

Education

Bachelors of Commerce - Computer application

HSSC - undefined

SSC - undefined

Skills

Ability to adjust to any situation

Certification

CompTIA Network+ (N+), COMP001021228991

Professional Exposure

Assembling, OS & Software Installation, Troubleshooting, Routing & Switching, LAN & WAN, Troubleshooting, Advance Excel, Creating Presentation, Data Slides

Keys

  • MS-OFFICE
  • HARDWARE & NETWORKING

Disclaimer

I hereby declare that the details furnished above are true to my knowledge and belief.

Personal Information

  • Father's Name: Shyam Mishra
  • Date of Birth: 06/10/95
  • Nationality: Indian
  • Marital Status: Unmarried

Timeline

VERTEX
01.2022 - Current

SUMASOFT
01.2022 - Current

BHAVANI ASSOCIATES
01.2021 - Current

IT Manager

SHRI DATTA AGENCYES PVT LTD
01.2021 - Current

IT Manager

Shankara Superspeciality Hospital
01.2021 - Current

HSSC - undefined

SSC - undefined

Bachelors of Commerce - Computer application

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