
A self-motivated and success-driven business developer with 3+ years of experience in the field of sales and marketing.
Involved in end to end sales, development of new business opportunities. Effective client relationship manager, strong focus on consultative sales approach to understanding customers needs.
⇨ Help to increase sales by contacting and building the relationship with new and existing clients.
⇨ Responsible for selling masterclass of direct B2B and B2C segment.
⇨ Complete involvement with client including arranging the video sessions, visiting client the website, help clients to choose the best course as per the requirements and help them with the payment.
⇨ Competitive analysis of the products and services to tackle client's queries during the call.
⇨ Demand Creation, Resource Management and Opportunity Pipeline Management.
⇨ Work closely with product team to understand the new products available and also explain them the client's expectation, if any.
⇨ Consistently top performer with over achieving the targets given till now.
⇨ Customer retention and customer's issues resolution was the most important part.
⇨ Preparation of sales performance report for my team and discuss the achievements and issue face by team mate on weekly review meeting
⇨ Apart from leading team from front, helping my mate with proper call structure and CRM.
⇨ Responsible for driving monthly sales for the IIT JEE, NEET and K-12 segment.
⇨ Identify potential clients in the target market and complete appropriate research on the prospective client's business and their needs.
⇨Participated in team-building activities to enhance working relationships.
⇨ Generated over 7 lakhs in revenue during the 1 yr of employment with small ticket size.
⇨ Providing excellent service to the customers and collecting referrals from them.
⇨ Customer's query to lead generation.
⇨ Handling customer's query.
⇨ Follow ups with the HUB team till the customer's test drive is done.
⇨ Follow ups with customers after test drive till to sale.
⇨ Coordination with Operation dept.
⇨ Coordination with Post Sales dept.
⇨ Feedback Capturing.
Multitasking Abilities
Good Telephone Etiquette
Problem-Solving
Active Listening
Decision Making
Self-Motivated
Organization and Time Management
Team building