RISHABH NEGI
New Delhi
Summary
Dynamic and results-driven Business Analyst with nearly five years of expertise in leveraging advanced analytical techniques to drive strategic decision-making and enhance operational efficiency across diverse sectors, including insurance, lending, and education technology.
Overview
6
6
years of professional experience
Work History
Consultant
EXL Service
Gurugram
01.2025 - Current
- Leading client interactions to gather business requirements, translate them into analytical solutions, and present insights to senior stakeholders, ensuring data-driven decision-making.
- Developing customized analytical frameworks and machine learning models to drive client-specific business decisions and optimize key performance metrics.
- Leading analytics projects from scoping to deployment, ensuring seamless integration of insights into business processes.
- Implementing predictive modeling techniques using Python and Snowflake to refine marketing strategies, enhance customer acquisition, and improve risk management.
- Leading and mentoring an analyst to ensure high performance and foster a collaborative team environment.
Business Analyst
EXL Service
Gurugram
05.2022 - 12.2024
- Developing end-to-end machine learning models using Python and SAS for a US-based lending client, achieving an 18% reduction in Cost of Acquisition (COA) & enhancing business performance by optimizing key processes
- Collaborating with clients to design & implement advanced Predictive ML models utilizing SQL, SAS, & Python, refining direct marketing strategies to enhance targeting precision & campaign effectiveness
- Conducting exploratory data analysis (EDA) using Python & SQL to uncover data patterns, identify outliers, & select relevant features for robust data modeling, ensuring the development of high-performing models
- Refactoring and optimizing existing SAS code, improving efficiency by 50%, leading to better utilization of business hours and streamlining data processing, significantly reducing processing times
- Automating weekly reporting workflows with MS Excel and SAS, saving time and minimizing the risk of errors, thereby improving overall operational efficiency and reporting accuracy
Business Analyst
Sunstone Eduversity
Gurugram
10.2021 - 05.2022
- Redesigned reporting processes using R, Slack, & Google Sheets, automating key metrics for stakeholders, which resulted in significant time savings by eliminating hours of manual work & streamlining workflow efficiency
- Developed root cause analysis reports with SQL & R to identify issues affecting customer conversions, uncovering actionable insights that led to a 23% increase in conversions & improved customer engagement
- Built data and reporting infrastructure from scratch using SQL, R, and Sheets, enabling real-time insights into product performance, marketing funnels, and business KPIs, thereby providing the sales team with actionable data to drive performance and strategy
Business Analyst
Alphaa AI Data Analytics
Noida
07.2019 - 12.2020
- Extracted, analyzed, and interpreted data using MS SQL, transforming raw datasets into valuable insights, enabling business stakeholders to make informed, data-driven decisions
- Designed, tested, and implemented SQL scripts to fulfill business requirements, ensuring smooth integration into the development pipeline and optimizing overall workflow efficiency
- Utilized MS SQL, AWS S3, and Redshift for data warehousing and reporting, driving advanced analytics and business intelligence
- Additionally, developed interactive Tableau dashboards to deliver real-time insights, aiding stakeholders in strategic decision-making
Education
B.Tech. - Electrical, Electronics and Communications Engineering
Maharishi Dayanand University
Haryana06.2018
Skills
- SQL
- SAS
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Python
- Predictive Models
- XGboost
- Logistic Regression
- Snowflake
- Spark
- Tableau
Languages
- English
- Hindi
Timeline
Consultant
EXL Service
01.2025 - Current
Business Analyst
EXL Service
05.2022 - 12.2024
Business Analyst
Sunstone Eduversity
10.2021 - 05.2022
Business Analyst
Alphaa AI Data Analytics
07.2019 - 12.2020
B.Tech. - Electrical, Electronics and Communications Engineering
Maharishi Dayanand University
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