Rishabh Radhakrishnan
Chennai
Summary
Dynamic Pre Sales Solutions Engineer with a strong background in driving revenue growth through consultative sales, tailored product demonstrations, and strategic customer engagement. Proven success in closing enterprise deals, conducting in-depth competitor analysis, and collaborating with cross-functional teams to deliver customized solutions. Adept at leveraging data-driven insights and advanced tools to enhance customer satisfaction and contribute to ongoing client success.
Overview
6
6
years of professional experience
Work History
Pre Sales Solutions Engineer
Growfin
11.2023 - Current
- Conduct tailored product demonstrations, understand client needs, and customize solutions to address specific business challenges
- Successfully closed 11 enterprise deals, generating $150k in revenue, with 4 deals being 3-year contracts
- Handled RFP and Infosec queries, ensuring compliance and building trust with potential clients
- Spearheaded the development of 25 key features based on customer feedback and competitor analysis, significantly enhancing product offerings
- Conducted in-depth competitor analysis across 6 competitors, providing critical insights for marketing teams to create battle cards and landing pages
- Utilized tools like Postman for integration testing and Logrocket to track customer adoption and address potential issues
- Collaborated with sales teams on tailored demos, customer qualification (SQL to technical win), and documented findings using FTPCC and MEDDIC analysis
- Led in-person product training sessions for two key customers, ensuring faster adoption and maintaining strong relationships with stakeholders.
- Collaborated closely with product management teams to identify essential features for product development roadmaps.
- Enhanced system efficiency by identifying bottlenecks and implementing optimizations. Examples include creating Presales Checklist, Onboarding UAT Tracker,Building customized GPT's like Infosec GPT for filling Infosec Questionnairres , DemoTune GPT for giving demo walkthrough ideas based on industry, deal size , persona and time available with prospect
Senior Data Scientist
StrideOne (Subsidiary of Stride Ventures)
12.2021 - 11.2023
- Led data-driven initiatives by implementing machine learning algorithms and developing self-serve data marts, enhancing decision-making processes
- Reduced report development cycles by 60% through the design and implementation of data warehouses on the Snowflake platform
- Automated data reporting, boosting operational efficiency and eliminating manual interventions across various products
- Played a key role in the conceptualization and execution of a pre-approval process for retail lending, which doubled customer conversions within a week.
- Collaborated with cross-functional teams to identify relevant data sources and improve overall data quality.
Business Analyst
Ameex Technologies
11.2018 - 07.2021
- Managed 4 projects, acting as the primary liaison between clients and internal teams to ensure goal alignment and timely delivery
- Developed Proof of Concepts, including web scraping, insurance underwriting, and predictive modeling, enhancing product functionality
- Led the creation of data scraping algorithms and Domo dashboards, facilitating detailed competitor analysis and KPI monitoring.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Education
PGP Data Analytics -
Imarticus Institute
Chennai12.2018
B.Tech Mechanical Engineering -
SRM University
Chennai01.2018
Skills
- BI Tools
- MEDDIC
- FTPCC
- Consultative Sales & Solution Customization
- Enterprise Deal Management & RFP Handling
- Product Demonstrations
- Competitor Analysis & Market Research
- Post-Sales Support & Product Training
- Stakeholder Communication & Management
- Business process improvement
- Python, R, SQL Programming
- CRM Tools & Integration Testing
- MEDDIC & FTPCC Analysis
Accomplishments
- 2023: Spearheaded the development of 25 key product features at Growfin, significantly enhancing the company’s competitive edge.
- 2022: Recognized as "Rising Star" for highest performance in Q3 2022 at Ziploan.
- 2019-2020: Increased e-commerce client sales by 30% through pricing and discount strategy insights.
Languages
English
Hindi
Tamil
Leadership Experience
- Volunteer Fellow, U&I, Led and mentored a team of 70+ volunteers, achieving over 90% retention annually and recruiting 40+ new volunteers each year.
- Project Leader, Ameex Technologies, Managed a team of freshers, overseeing project management and ensuring consistent performance, leading to consecutive bonuses.
- Data Division Leader, Ziploan, Streamlined report generation and reduced timelines by implementing innovative strategies and maintaining effective cross-functional communication.
Notable Achievements
2023: Spearheaded the development of 25 key product features at Growfin, significantly enhancing the company’s competitive edge.
2022: Recognized as "Rising Star" for highest performance in Q3 2022 at Ziploan.
2019-2020: Increased e-commerce client sales by 30% through pricing and discount strategy insights.
Timeline
Pre Sales Solutions Engineer
Growfin
11.2023 - Current
Senior Data Scientist
StrideOne (Subsidiary of Stride Ventures)
12.2021 - 11.2023
Business Analyst
Ameex Technologies
11.2018 - 07.2021
PGP Data Analytics -
Imarticus Institute
B.Tech Mechanical Engineering -
SRM University
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