Rishabh Raj
Bangalore
Summary
Proven Collection Executive with a track record at Nira Finance, adept in managing over 250+ accounts and ensuring timely loan repayments. Excelled in workload prioritization and proficient in Microsoft Excel. My strategic approach and negotiation skills have consistently enhanced customer satisfaction and financial outcomes.
Overview
2
2
years of professional experience
Work History
Operations Associate
Nira Finance
Banglore
10.2023 - Current
- Responsible for collecting loan repayments from customers who have borrowed via the Nira application
- Manage B1 Bucket (4 to 30 days overdue), handling a portfolio of 250+ accounts to collect EMI payments
Collection Executive
Upmint Finserv Pvt Ltd
Banglore
05.2023 - 08.2023
Worked under the Kreditbee process, focusing on collecting EMIs from customers.
Managed the B5 Bucket, handling overdue payments ranging from 60 to 90 days.
Collection Executive
Upmint Finserv Pvt Ltd
Banglore
11.2022 - 03.2023
- Worked under the Kreditbee process, focusing on collecting EMIs from customers.
- Managed the B5 Bucket, handling overdue payments ranging from 60 to 90 days.
Education
B. Tech -
Sityog Institute Of Technology
Aurngabad , Bihar08-2023
12th -
St. Joseph's School
Rihand Nagar , UP03-2019
10th -
St. Joseph's School
Rihand Nagar , UP03-2017
Skills
- Excel
- Power Point
- Microsoft office
- MS word
- Workload prioritization
Accomplishments
SME of My Team at Nira Finance, Successfully became the Subject Matter Expert (SME) for my team at Nira Finance, where I led and mentored a team of 7 members. In this role, I was responsible for providing guidance. Through effective leadership and training, I contributed to improving team efficiency and performance. This role allowed me to showcase my ability to drive collaboration, problem-solving, and continuous learning within the team, ultimately helping achieve business goals.
Personal Information
- Father's Name: Sanjay Jaiswal
- Mother's Name: Rekha Devi
- Date of Birth: 02/22/02
- Nationality: Indian
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Operations Associate
Nira Finance
10.2023 - Current
Collection Executive
Upmint Finserv Pvt Ltd
05.2023 - 08.2023
Collection Executive
Upmint Finserv Pvt Ltd
11.2022 - 03.2023
B. Tech -
Sityog Institute Of Technology
12th -
St. Joseph's School
10th -
St. Joseph's School
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