Rishabh Rajput

• Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
• Streamlined compensation processes by implementing automated systems, reducing errors and increasing efficiency.
• Assisted management with staff training initiatives, sharing expertise on eligibility analysis techniques to improve overall team proficiency.
• Streamlined reporting processes for increased efficiency by automating manual tasks and utilizing advanced tools.
• Mentored junior associates, fostering professional growth and helping them reach their full potential.

• Researched and compiled tailored monthly analytics and reports for the stakeholder.
• Developed Sales Data metrics derived from sales data to track improvements in organizational efficiency.
• Worked with customers to understand needs and provide excellent service.
• Actively listened to customers, handled concerns quickly and provided solutions to the business problem.
• Created Sales IQ workflow and dashboards to clearly demonstrate processes and timelines.

• Implemented long-term growth initiatives by optimizing Reports and Database Management.
• Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
• Created Alteryx workflow and dashboards to clearly demonstrate processes and timelines.
• Mapped current business and operational processes and recommended areas for improvement.
• Led projects and analyzed data to identify opportunities for improvement.
• Enhanced employee motivation and productivity through the development of innovative incentive programs.

- Interacted with the clients on the basis of their Query related to technical issues.

- Provided Services for the Maintenance Software.

- Received , managed and recorded IT helpdesk request receiving via mail.

- Evaluated the bugs through SQL tool.